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advice and expert tips on UC deployment and integration strategies, security, applications, platforms, architectural models and more to help organizations streamline business processes with collaborative communications.
Unified communications technology basics
From telephony to conferencing, there are many components that make up unified communications technology. Learn the basics of unified communications in this Essentials Guide.
Enterprise UC tablets create new class of mobile device
A new class of enterprise tablet devices is mobilizing video telepresence and collaboration. Occupying a middle ground between smartphones and consumer tablets, a UC tablet delivers desktop video and other UC applications in a convenient form factor that users can carry around the corporate campus or around the world. Some users may prefer iPads to a Cisco or Avaya UC tablet, so UC managers will need to strike a balance between technology strategy and corporate culture. This tutorial will help managers find that middle ground.
Video resolution standards primer
Video conferencing, like any other transmitted medium, needs a standard format understood by the devices on each side of the transmission. For video, a standard set of video resolutions defines how large of an image each party can expect. While a vendor of a proprietary telepresence solution could set whatever it wanted in terms of resolution, interoperability with other platforms demands each follow defined video properties.
IP telephony infrastructure basics
IP telephony infrastructure solutions vary widely among vendors, but they all share core functionality and architecture design approaches that are important to understand when integrating unified communications solutions. This guide outlines the basics of this core functionality and architecture.
Tutorial: Mobile unified communications
Mobile unified communications (UC) extends the benefits of unified communications to users on the go. For many companies, this allows flexibility for employees to travel freely without being tied to a desktop. In this three-part tutorial from Michael F. Finneran of dBrn Associates Inc., you will learn about the benefits of mobile UC, including presence and security. You will also learn about implementing mobile UC, as well as fixed mobile convergence (FMC). Finally, you will get information about mobile UC products, from vendors to FMC products.
VoIP bandwidth fundamentals
Bandwidth requirements for Voice over IP can be a tricky beast to tame until you look at the method and factors involved. This guide investigates what bandwidth means for VoIP, how to calculate bandwidth consumption for a VoIP network and how bandwidth can be saved by using voice compression.
Hosted unified communications and managed service providers: UC in the cloud
Enterprises that elect to implement unified communications (UC) to improve interaction among members of an increasingly distributed workforce must quickly make another tricky decision -- whether they want to tackle the task themselves or entrust the process to a third party. After weighing factors ranging from capital costs to management preferences, many companies are choosing to turn to managed service providers for UC deployment and support, or even pursuing fully outsourced hosted unified communications, Software as a Service (SaaS), and cloud computing-based options.
Making enterprise unified communications work
It can be hard to make sense of everything an enterprise needs when deploying unified communications. Learn what underlying technologies make enterprise unified communications work.
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