Unified communications 2013 recap: Top news, tips and what we learned

In this unified communications 2013 recap, we count down the year's top tips, news highlights and go over what we learned.

What did the year 2013 have in store for unified communications and collaboration? Was it the year of desktop video conferencing? Mobile UC? WebRTC or cloud UC considerations? In this unified communications 2013 recap, we count down the year's top tips, tutorials, news highlights and go over what we learned about UC from communications experts across the industry.

Unified communications

Unified communication 2013 highlights

UC news highlights 2013
Much of 2013 was abuzz with WebRTC hype and Microsoft Lync's integration with Skype, but those aren't the only highlights in the world of UC. Do you want to know the top stories that made headlines in 2013? We highlight the most popular UC tech news in this top 10 countdown.

Top 13 UC tech tips of 2013
Ever wonder what 802.11ac will do for wireless VoIP? Need advice on whether you should move your UC applications to the cloud? Do you know what to do under a TDoS attack? UC experts bring their tech how-tos, tips and tricks on UC trends that became top of mind for IT pros in 2013.

Top 10 UC tutorials from 2013
Our UC tech tutorials offer comparisons between UC products, guidance on whether to move your UC applications to the cloud and primers on upcoming audio video standards like WebRTC. Take a look at the year's top learning content to brush up on the technologies you didn't have time to research earlier in the year.

Top 10 UC questions answered
A renewed interested in unified communications brought an onslaught of questions from IT pros trying to make UC work. Fortunately, our UC experts were able to offer their expertise, advice and answers to questions posed throughout the year. Read up on SIP trunking advantages, VoIP QoS advice and more in the top 10 most popular questions of 2013. Do you have a question that's not on this list? Pose your inquiry by emailing editor@searchunifiedcommunications.com.

Take a look at UC analyst predictions for 2014

Where will the social enterprise market be in 2014?
News reporter Gina Narcisi spoke with Rob Arnold, senior industry analyst at Mountain View, Calif.-based Frost & Sullivan Inc., on the enterprise social media market and how it will develop to help enterprise workers be more productive in the new year.

How will the mobile UC market progress in 2014?
Despite vendor hype, mobile UC didn't take off as predicted in 2013. Will 2014 bring to mobile UC solutions what 2013 lacked? Irwin Lazar, vice president and service director at Mokena, Ill.-based Nemertes Research Group Inc., predicts UC mobility will make enterprise employees more productive -- regardless of location.

This was first published in December 2013

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