Unified Messaging

NEWS: 1 - 3 of 17

	Maximizing instant messaging ROI requires education on pros, pitfalls SearchUnifiedCommunications.com | 30 Jul 2009 ARTICLE - When integrating instant messaging into business processes, the right policies and education can be as critical as the right technology to an instant messaging ROI.

	Instant messaging strategies: Usage policy and training are key SearchUnifiedCommunications.com | 07 May 2009 ARTICLE - An instant messaging strategy can mitigate the risks associated with consumer technology while improving communication and collaboration.

	Microsoft's partnership with Aspect sparks interest in converged contact centers SearchUnifiedCommunications.com | 01 May 2008 ARTICLE - Early promoters of converged contact centers claim the efficiencies lead to improved sales and happier customers, but the research results are less clear.

	VIEW ALL NEWS ON UNIFIED MESSAGING

EXPERT TECHNICAL ADVICE: 1 - 3 of 10

	Is the iPhone a good choice for my business? 15 Jul 2008 EXPERT ANSWER - With the recent launch of the 3G iPhone, enterprises are wondering if the device is well-suited to business use. IP telephony expert Jon Arnold details the pros and cons of enterprise iPhone usage, from application support to ...

	Will unified communications be able to integrate with IM applications? 22 Feb 2008 EXPERT ANSWER - Unified Communications solutions are intended to incorporate all manners of conveying information and will almost certainly include some form of instant messaging capability.

	Unified messaging: A mature technology 18 Jan 2008 TIP - Unified messaging has significant benefits and has earned acceptance as its technology has matured.

	VIEW ALL EXPERT TECHNICAL ADVICE ON UNIFIED MESSAGING

REFERENCE & LEARNING: 1 - 2 of 2

	What UC is and isn't SearchUnifiedCommunications.com | 28 Jul 2008 E-BOOK - Want to know what unified communications (UC) is and what UC isn't? Find out here and learn about key UC elements and components.

	The lowdown on Lotus Notes Domino 8 SearchDomino.com | 31 May 2007 FAST GUIDE - Get up to speed on Lotus Notes Domino 8 with this collection of articles, demos, reviews and product guides.

	VIEW ALL REFERENCE & LEARNING ON UNIFIED MESSAGING

	SEE ALSO - Topics Related to Unified Messaging:  Communication-enabled Business Processes, SIP and Unified Communications Standards, Developing a UC Strategy