How can you get payback on your UC implementation? Here we've collected resources about how to achieve ROI with unified communications. You'll read about businesses that are getting return on their UC investments and some that are going further to link communications with business processes -- known as communications-enabled business processes (CEBP) -- to increase productivity and change the way they operate, ultimately increasing revenue.
Mobile video could transform field service operations
SearchUnifiedCommunications.com | 17 Jul 2008 ARTICLE - Mobile video tutorials and guidance could transform field service communications when the cellular networks are ready.
Unified communications' business value cloudy, but enterprises want it
SearchUnifiedCommunications.com | 17 Jun 2008 ARTICLE - Interest in unified communications (UC) is growing, but adoption is not. Business executives are bullish on UC, but companies are still confused about its business value.
Will we get reliable unified communications?
Submitted By: SearchUnifiedCommunications.com | 18 Jan 2008 TIP - If unified communications (UC) is going to revolutionize the way we communicate, it must be reliable in order to deliver the utmost in user productivity.
How service-oriented architecture enables unified communications
Submitted By: SearchVoIP.com | 19 Mar 2007 TIP - Service-oriented architecture (SOA) is enabling new business process integration between voice and data networks by turning common tasks into reusable Web services applications.
Voice over WLANs: Markets that benefit from VoWLAN solutions
Jim Geier, author and founder of Wireless-Nets, Ltd. | 18 Jan 2008 BOOK CHAPTER - Jim Geier's book Deploying Voice over Wireless LANs gives examples of how several different vertical markets benefit from wireless LAN voice networks.
Voice over WLANs: Determining ROI
Jim Geier, author and founder of Wireless-Nets, Ltd. | 18 Jan 2008 BOOK CHAPTER - This excerpt from Jim Geier's book Deploying Voice over Wireless LANs discusses how to complete an ROI study for VoWLAN and provides an ROI case study.
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