Instant messaging (IM) allows real-time text communications with users, while presence offers the ability to see when they are available and how they would like to be contacted. Get help with selecting a corporate instant messaging product and secure instant messaging, and learn how IM is expanding its capabilities to incorporate presence for multiple communication methods, called rich presence.
Social media challenges reside with users, not technology
SearchUnifiedCommunications.com | 07.09.2008 OPINION - Strict network policing will not solve productivity problems stemming from excessive social media use, and the tactic could backfire. IT managers should embrace social media in the enterprise and create best practice ...
ShoreTel beefs up UC offering for SMBs
SearchUnifiedCommunications.com | 22 May 2008 ARTICLE - ShoreTel launched a new version of its IP communications platform with an integrated client, IM and presence capabilities and integration with Microsoft's outdated LCS platform.
Bill Trussell Managing Director of Networking and Information Security ASK A QUESTION
Is the iPhone a good choice for my business?
15 Jul 2008 EXPERT ANSWER - With the recent launch of the 3G iPhone, enterprises are wondering if the device is well-suited to business use. IP telephony expert Jon Arnold details the pros and cons of enterprise iPhone usage, from application support to ...
Presence management and security
24 Jun 2008 TIP - Enterprises implementing presence need to know how to manage their system's security to avoid falling prey to external attacks.
Presence: SIMPLE versus XMPP
18 Jun 2008 TIP - SIMPLE and XMPP are the two main presence-associated standards. Learn about these standards and how to leverage them to your advantage.
SIP tutorial
SearchUnifiedCommunications.com | 20 Apr 2008 LEARNING GUIDE - This comprehensive tutorial details the ins and outs of the Session Initiation Protocol (SIP), the VoIP and UC industries' signalling protocol of choice.
A look at Lotus Sametime 7.5
SearchDomino.com | 12 Apr 2007 FAST GUIDE - This collection of resources will introduce you to new collaboration capabilities in Sametime 7.5 and teach you how to build Sametime plug-ins using the Eclipse framework.
Global Crossing -- IP Convergence: Beyond VoIP, beyond cost savings
Global Crossing | 09 Apr 2008 BEST WEB LINK - Global Crossing experts and special guests post blogs and podcasts covering the IP telephony industry's latest news, offering honest and insightful commentary.
rich presence
08 May 2008 WORD - Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doing it.
Basic presence ...
real-time communications dashboard
29 Apr 2008 WORD - A real-time communications dashboard (RTCD) is a unified communications interface designed to facilitate efficient, convenient communication among users in a business environment. Real-time communications (RTC) is any mode ...
presence leveraging
22 Apr 2008 WORD - Presence leveraging refers to any technology that supports and expands presence, the ability of a network subscriber to locate and identify any other user's computing device as soon as the other user connects to the network. ...
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