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Elements of Unified Communications
Develop a UC strategy that improves productivity now and enables easy upgrades in the future as new applications are developed. Learn how unified messaging, unified communications, and open signaling protocols like SIP, can bring measurable value to your business Find out how communications-enabled business processes can link your entire business, unlocking unprecedented means to collaborate and serve customers and end users efficiently.
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Developing a UC Strategy
One drawback of being a unified communications early adopter is that you have fewer friends and colleagues to turn to for help when things go wrong at the 2:00 am installation. Let this page be your admin buddy. Here you'll find advice on installation and maintenance, as well as ...
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Unified Messaging
Unified messaging enables end users to access all types messages (email, voice mail,SMS, fax, video, etc.) from a single message store. Learn how this powerful collaborative tool can increase the flexibility and mobility of your workforce.
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SIP and Unified Communications Standards
Standards and protocols are critical to unified communications, because they are the unifying element. UC relies on open standards and protocols, such as SIP (Session Initiation Protocol), SIMPLE, AJAX, XML and SOAP, to create applications that will operate seamlessly over an IP network.
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Communication-enabled Business Processes
Communication-enabled business processes (CEBP), in the simplest of terms, means embedding communications capabilities into business process applications. In the real world, this means an event like an inventory shortage, a network outage, etc., would initiate communication and ...
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