Tips

  • Implementing a mobile UC solution

    Mobile unified communications (UC) can provide many major benefits to an organization. In this tip, you will learn about the major strategies available to implement a mobile UC solution and fixed m...

  • Tutorial: Preparing your team for UC

    Preparing for unified communications (UC) is a lot more than knowing technology -- it's also readying your team. Learn how to prepare your team across the company infrastructure for UC.

  • The significance of Avaya's Aura

    At VoiceCon 2009, Avaya revealed its Aura vision and related products. Learn about the significance of Aura and how it pertains to any company looking to deploy VoIP and UC.

  • UC buyers should look for SaaS-based UC offerings in 20

    Unified communications (UC) -- despite the hype -- hasn't quite taken off in terms of adoption across the enterprise. In this tip, Zeus Kerravala discusses why that is and how Software as a Service...

  • Transforming healthcare with video conferencing

    Video services like video conferencing have taken healthcare to a whole new level. With the ability to confer and train with doctors anywhere in the world, many hospitals and healthcare institution...

  • Using the iPhone in the enterprise?

    Is Apple's iPhone ready to be used as a mainstream corporate device? Zeus Kerravala provides the pros and cons of enterprise-level iPhone usage.

  • Social networking and discussion forums for the enterpr

    Social networking for the enterprise is bringing new value to discussion forums, helping organizations keep customers and staff connected and informed.

  • Whose unified communications definition is right?

    Unified communications (UC) has been defined multiple ways by different industry experts. Gary Audin tries to figure out whose definition is correct.

  • Best practices: Migrating to unified communications

    Unified communications (UC) implementation happens not without risks and errors. Many problems, however, can be avoided by following the best practices discussed in this article.

  • Removing the roadblocks to unified communications

    The path to unified communications (UC) deployment is not without complexities and unexpected roadblocks. In this article, learn where the UC market is headed, according to Gartner, and get Gary Au...

  • UC in the enterprise: Who benefits the most?

    Unified communications (UC)'s user productivity enhancements will vary among different user groups in an organization. Find out who stands to gain the most: It's not about saving IT dollars, but im...

  • Streaming Cisco's IP Communicator to an HP thin client

    Find out how to stream Cisco's IP Communicator (VoIP client) to HP's XPe thin client (t5720) using Citrix Presentation Server Platinum Edition (now XenApp Platinum). Streaming VoIP to the end point...

  • What makes a UC system?

    Confused about what makes up a unified communications (UC) system? You're not alone! The answer can depend on whom you ask. It's universally accepted that presence is the cornerstone of UC. But und...

  • Using unified communications to augment your disaster r

    Unified communications (UC) and VoIP deployments should be a core component of a company's business continuity and disaster recovery plans.

  • VoIP service selection: MPLS, VPLS or Metro Ethernet?

    Creating secure, reliable VoIP connections over a multi-site enterprise network requires knowledge of your specific infrastructure. Multi-Protocol Label Switching (MPLS), Virtual Private LAN Servic...

  • Demystifying unified communications deployment strategi

    Developing a unified communications deployment strategy may not be the complicated, costly endeavor you imagine. This tip is excerpted from a report jointly created by COMMFusion and UCStrategies.com entitled...

  • Microsoft's RTC for VoIP optimization

    Microsoft's Real-Time Codec (RTC) delivers VoIP and unified communications services (UC) that are optimized in real time for available bandwidth.

  • Presence management and security

    Enterprises implementing presence need to know how to manage their system's security to avoid falling prey to external attacks.

  • Presence: SIMPLE versus XMPP

    SIMPLE and XMPP are the two main presence-associated standards. Learn about these standards and how to leverage them to your advantage.

  • Integrating presence into the enterprise

    This three-part series covers presence for enterprise systems. Discover how presence apps can improve productivity by using standards and overcoming the integration challenges associated with imple...