From Irwin Lazar, Practice Manager, The Burton Group
In this session from the Networking Decisions Conference, Irwin Lazar, Practice Manager, Burton Group explored the future trends in IP telephony. He included the steps you need to take to move beyond phone system replacement and toward enabling presence-based converged communication. Irwin also discussed the trend toward combining instant messaging, presence, e-mail, voice, video and collaboration into a converged client. You will walk away with a whole new way of thinking about communication and the steps you need to take to get you on the road to successful IP telephony implementation.
This was first published in January 2005