Here are four components you'll need to make your corporate video deployment successful:
- High quality audio is an absolutely necessary for your video quality. Everything breaks down if somebody can't hear or can't be heard. Beware of voice compression (i.e., G.729 CELP) occurring for some and not others.
- The video connection(s) must be easy to set up and not take the first 15 to 30 minutes just to get everyone connected.
- The video must be as close to full motion as possible. If things don't happen in real time, video becomes a distraction rather than an enhancement. Video compression (i.e., H.264) and bandwidth limitations can cause odd behavior.
- Interoperability is necessary to make video work because more than one vendor product will inevitably be involved.
These pointers may seem obvious, but video collaboration gets tricky when people join from meeting rooms, desktops and personal devices. The Nemertes Research Group Inc.'s benchmarks show that organizations that integrate video among meeting rooms, PCs and mobile devices achieve the highest levels of video success.
Establish video use best practices for your users
The best approach to avoid potential audio, motion, connection and interoperability problems is to establish a set of use cases and best practices for vide