Digital business sets work with VOIP

Digital business sets work with VOIP

Dave Minns, Tellall Communications

Many of the existing digital phone sets connected to PBX's, Key Systems or Centrex will also work with VOIP. How?

The analog signal carried up to the handset/headset can be re-directed to a VOIP service that uses the soundcard of a PC (known as a VOIP 'softphone'). An audio path adapter directs the audio to and from a handset/headset to either the digital set or to the soundcard handling the VOIP softphone.

This means that the common audio device on the desk can service the two audio paths - the original PSTN network and now the VOIP network. The key thing is that the user can control through his digital set, calls coming from both networks and can move between 2 types of calls. And it is possible to direct both VOIP and PSTN calls to a common voicemail box, especially when busy on one call on one network and a call comes in on the other network. The power of VOIP can be incorporated without displacing the original investment in a digital system. Business can take immediate advantage of the benefits of VOIP without a major retro-fit and re-training exercise!

This tip was submitted by SearchEnterpriseVoice.com member Dave Minns of Tellall Communications.

    Requires Free Membership to View

    Login

    SearchUnifiedCommunications.com members gain immediate and unlimited access breaking industry news, expert advice on UC, technical guides, and more -- all at no cost. Join me on SearchUnifiedCommunications.com today!

    Kate Gerwig, Editorial Director

    By submitting your registration information to SearchUnifiedCommunications.com you agree to receive email communications from TechTarget and TechTarget partners. We encourage you to read our Privacy Policy which contains important disclosures about how we collect and use your registration and other information. If you reside outside of the United States, by submitting this registration information you consent to having your personal data transferred to and processed in the United States. Your use of SearchUnifiedCommunications.com is governed by our Terms of Use. You may contact us at webmaster@TechTarget.com.

Send in your tip today.

This was first published in July 2005

Disclaimer: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.

Back to top