Home > Unified Communications Tips > > Integrate Exchange 2007 Unified Messaging and Asterisk
Unified Communications Tips:
EMAIL THIS
 TIPS & NEWSLETTERS TOPICS 


Integrate Exchange 2007 Unified Messaging and Asterisk


Serdar Yegulalp
01.18.2008
Rating: --- (out of 5)


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


The Unified Messaging features included in Microsoft Exchange Server 2007 allow companies to integrate IP PBXs and unify business communications. The open source IP telephony platform Asterisk is gaining popularity because of its flexibility and low cost. Luckily, it's fairly easy to make the two work together.

If your company is preparing for Exchange 2007 deployment and is considering or running Asterisk open-source IP telephony, there is a way to make the two systems coexist within the same organization.

On his blog, programmer Alan Dutton provides instructions on how to connect Asterisk to Microsoft Exchange 2007 for Unified Messaging, so they'll work side-by-side in the same phone system.

For more info:
Visit our resource page on unified communications implementation and management.
The example documented in the article mentioned above involves running Asterisk as a VMWare image of Trixbox (a Linux distribution with Asterisk pre-installed and pre-configured), and Exchange 2007 with Unified Messaging.

If someone dials in and connects to Asterisk, and then punches 666666, they'll be forwarded to the Exchange 2007 auto-attendant. If they dial 55, they'll be forwarded to the Exchange 2007 Subscription.

The exact number to dial for each is arbitrary, and I believe it can be changed as long as it doesn't conflict with other commands. (I suspect the author's choice of 666666 is a joke.)

According to Alan Dutton, a few things still don't work yet. For one, caller ID is not passed from SIPX to Exchange Server, so voice messages forwarded in this manner are tagged as "anonymous." Additionally, the instructions for dialing out from Exchange Server are included in the linked article, but have not been tested by the author yet.

About the author: Serdar Yegulalp is editor of Windows Insight, a newsletter devoted to hints, tips, tricks, news and goodies for all flavors of Windows users.

MEMBER FEEDBACK TO THIS TIP

There is a much more detailed description of how to access Exchange 2007 Unified Messaging features using the open-source tools Asterisk, Trixbox and sipX.
—Mitja T.

******************************************

I read this article and thought you might be interested in the instructions I wrote about configuring Asterisk and sipX to work with Exchange Server. I built upon Alan's post, clarified a few things, and also fixed a few problems with his instructions.
—Ryan N.

This tip originally appeared on SearchExchange.com.

Rate this Tip
To rate tips, you must be a member of SearchUnifiedCommunications.com.
Register now to start rating these tips. Log in if you are already a member.




Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


RELATED CONTENT
Unified Communications Implementation and Management
Unified communications forces IT departments to reorganize
Gartner: UC remains a 2009 strategic priority, but with changed emphasis
Successful UC assessment team structure and methods
Do hosted and managed UC systems provide more benefits for certain enterprises?
Identifying issues in a multi-site Cisco UC deployment
Seven ways a unified communications deployment can cut costs
Best practices: Migrating to unified communications
Removing the roadblocks to unified communications
Podcast: Unified communications: A practical approach
UC in the enterprise: Who benefits the most?

Unified Messaging
What UC is and isn't
Is the iPhone a good choice for my business?
Microsoft's partnership with Aspect sparks interest in converged contact centers
Google offers beta of free unified messaging service
Will unified communications be able to integrate with IM applications?
Top ten UC terms
Evaluating messaging and email platforms
Unified messaging: A mature technology
Microsoft's OCS is finally here, for better or for worse
Hosted VoIP service unifies communications

VoIP Implementation
Skype leverages partnerships to penetrate the enterprise market
Configuring a cost-effective VoIP network for overseas calls
Can I configure mobile VoIP on my company smartphone?
Streaming Cisco's IP Communicator to an HP thin client
Digium's Asterisk PBX does God's work at Midwest church
Software-based unified communications help flower wholesaler blossom
Using unified communications to augment your disaster recovery plans
VoIP service selection: MPLS, VPLS or Metro Ethernet?
Can I keep my PBX while migrating to VoIP?
Making the decision to shift to hosted VoIP

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
hyperconnectivity  (SearchUnifiedCommunications.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary

DISCLAIMER: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.



Communications Solutions for Business: Collaboration, Cell Phone Access, and IP Telephony
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map




All Rights Reserved, Copyright 2008, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts