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  • What your UC channel partner can do for you

    The role of today's UC channel partner has changed. Not only can they offer solutions, they can integrate systems and provide technical support. Tip   |   SearchUnifiedCommunications.com

  • Communications outsourcing: North American vs. European market

    Communications outsourcing is a more popular practice overseas. As IT models change and companies expand globally, U.S. enterprises will see value. News   |   SearchUnifiedCommunications.com

  • CCIE Voice killed, revived as CCIE Collaboration

    Cisco recently announced its intention to kill off its 10-year old Cisco Certified Internetwork Expert Voice designation, and will reincarnate the voice certification as CCIE Collaboration.

    Enterprise unified communications (UC) has... News   |   SearchUnifiedCommunications.com

  • E911 services primer: Wireless and VoIP phones in emergency situations

    Enhanced 911, or E911, is an emergency response system that supports wireless and VoIP callers who dial 911 during emergencies.

    Established in the U.S. in... Feature   |   SearchUnifiedCommunications.com

  • New Sonus SBC technology: Modular scalability, branch survivability

    Call quality, and the ability to scale and prioritize voice sessions and UC applications aren't just carrier concerns anymore. From headquarters down to the smallest, overseas branch office, enterprise IT has to ensure that critical unified... News   |   SearchUnifiedCommunications.com

  • Orange offers UC as a Service for global enterprises

    Cloud-based UC and collaboration tools are starting to make more sense for global companies with distributed employees.

    While unified communications (UC) vendors have been touting a variety of hosted and cloud-based public, private and... News   |   SearchUnifiedCommunications.com

  • The future of unified communications & collaboration looks bright

    Market research firm Ovum recently released a survey sponsored by Dimension Data... Q&A   |   SearchUnifiedCommunications.com

  • Polycom RealPresence video conferencing: One size doesn't fit all

    Video conferencing systems can help unite employees by providing a cost-efficient method of conducting face-to-face meetings, even when users are geographically dispersed. But conversations and facial expressions aren't the only items being... News   |   SearchUnifiedCommunications.com

  • IBM Domino social edition combines email, social networking

    Unified communications and social software vendors need user behavior to change. Today, too many users still check their email first thing in the morning, rather than use a browser-based internal social network to get caught up with their daily... News   |   SearchUnifiedCommunications.com

  • Why are enterprises clinging to legacy phone systems?

    Many enterprises are still clinging to legacy phone systems. What has been holding back IP telephony adoption? Does it come down to industry knowledge and acceptance, or is it more of a technological hurdle?

    ATE   |   SearchUnifiedCommunications.com

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