communication portal

What is a communication portal?

A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media.

The most common modes available through a communication portal are e-mail, texting, Voice over IP (VoIP) and conventional telephone services.

Features of a communication portal can include:

• Call answering and disconnect
• Call forwarding
• Call waiting
• Call holding
• Caller identification
• Capability for voice-enabled e-mail
• Contact whitelisting and blacklisting
• Ability to dial any number in a document or message
• Dynamic contact availability and status displays
• Automatically updated address book
• Messaging shortcuts for favored contacts
• Ability to set up and modify conference calls
• Detailed messaging and contact histories
• Compatibility with all popular Web browsers
• Compatibility among multiple service providers.

Learn more about Unified Communications Network and Systems Integration

Do you have something to add to this definition? Let us know. Send your comments to techterms@whatis.com

More resources from around the web: - Yahoo has launched a communications portal called OneConnect. - NEC offers a communications portal for telephony. - Mashable suggests 18 ways to turn Firefox 3 into a communications portal.

FILE EXTENSION AND FILE FORMAT LIST File Extension and File Format List: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #

RELATED CONTENT What is the difference between E&M and junction lines, and do you have any advice on how to check faults in these? Learn about E&M lines and how to check faults in them. What is the difference between a proxy server and B2BUA when it comes to SIP? How can I decide which one I should go for? Learn about the differences between a proxy server and a B2BUA, when it comes to SIP, and how to decide which is the right choice for you. Telephony products phaseout expected in Nortel auction to Avaya Nortel users may not have to become immediate Avaya converts but should expect some phasing out of redundant telephony products in $915M auction of...

RELATED GLOSSARY TERMS Terms from Whatis.com − the technology online dictionary communications-enabled business processes (CEBP)  (SearchUnifiedCommunications.com) Communications-enabled business processes (CEBP) is the integration of communications capabilities into software-enabled business procedures,...