New & Notable
VoIP QoS and Performance News
October 31, 2014
The latest version of the Microsoft Lync client for Mac is more resilient by automatically re-establishing calls when suddenly disconnected.
September 11, 2014
The latest Android-based GXV3275 Grandstream phone is impressive, but iPhone users will discover some buggy integration when syncing.
September 04, 2014
Aruba 802.11ac technology is now qualified to work with Microsoft Lync, assuring improved voice and video quality for joint Aruba/Microsoft customers.
April 17, 2014
Supporting real-time communications is an ongoing process. Vendors and providers are offering voice and video testing, monitoring tools and services.
VoIP QoS and Performance Get Started
Bring yourself up to speed with our introductory content
When it comes to securing VoIP communications, should enterprises turn to SBCs or firewalls? Expert Michael Brandenburg explains how SBCs and firewalls serve different functions when it comes to network security. Continue Reading
Telecom expert Matt Brunk explains the uses for a jitter buffer on a VoIP network and the importance of configuring it properly. Continue Reading
What is a mean opinion score and how does it apply to VoIP? UC expert Matt Brunk explains how to measure voice quality. Continue Reading
Evaluate VoIP QoS and Performance Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Part one of this series, SIP Trunking Explained, looks at SIP vs. PRI and explains the differences between packet-switched SIP trunking for your UC and VoIP needs and circuit-switched PRI. Continue Reading
Why should enterprises implement QoS for VoIP? Telephony expert Jon Arnold explains why QoS is vital to measure the performance of voice services. Continue Reading
VoIP could introduce more opportunities for toll fraud, and enterprises should secure networks with SBC technology, network security best practices. Continue Reading
Manage VoIP QoS and Performance
Learn to apply best practices and optimize your operations.
Part three of our series, SIP Trunking Explained, looks at the amount of VoIP bandwidth you'll need to avoid latency for SIP trunk services via a dedicated line or an Internet connection. Continue Reading
Enterprises looking at VoIP softphones for employees with laptops and mobile devices should follow six guidelines to boost user adoption. Continue Reading
Find out how to use Wireshark VoIP and UC packet capture, and learn from three main use cases why they are valuable to VoIP administrators. Continue Reading
Problem Solve VoIP QoS and Performance Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
How does VoIP Quality of Service compare between cable and DSL? Telephony Expert Matt Brunk explains that broadband Internet type doesn't necessarily factor into VoIP Quality of Service. Continue Reading
UC expert Matt Brunk explains what 'bursty traffic' is and how it affects quality of service on a VoIP network. Continue Reading
VoIP expert Jon Arnold explains the differences among voice codecs, voice protocols and voice standards. Continue Reading