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Why are enterprises clinging to legacy phone systems?
IP telephony adoption will remain slow because legacy phone systems are still reliable, Jon Arnold explains in this Ask the Expert response. ATE
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Is it possible to conduct hands-free VoIP calling?
Hands-free VoIP calling can offer an experience similar to using a Bluetooth headset with a mobile device, says VoIP expert Matt Brunk. Answer
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Are there advantages to using the public switched telephone network?
You may have to sacrifice some advantages of the public switched telephone network if you switch to VoIP, says telephony expert Jon Arnold. Answer
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What options do businesses have when choosing VoIP telephony systems?
Businesses looking to use VoIP telephony technology have many options. Expert Jon Arnold outlines factors to consider when picking a VoIP system. Answer
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SIP trunking vs. VoIP: What's the difference?
Telephony expert Jon Arnold explains SIP trunking versus VoIP and how each technology is used. Answer
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Can keeping traffic on separate VLANs counter VoIP security risks?
Although keeping data and VoIP traffic on separate VLANs can counter VoIP security risks, it can be a tough sell, says VoIP expert Matt Brunk. Answer
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Troubleshooting issues with running hosted Microsoft Lync for Mac
Is Lync for Mac supposed to be deployed with Lync Online or with Lync Server? If you chose the wrong one, how do you get Lync running the right way? Matt Brunk clears up the mess. Answer
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Meeting expectations with VoIP implementations
What's wrong with VoIP implementations? According to UC expert Matt Brunk, it starts with mismatched expectations about Voice over IP among customers, implementers and providers. Answer
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Configuring VoIP for an office using a VSAT Internet connection
UC expert Matt Brunk offers recommendations for a reader considering VoIP over a VSAT Internet connection in his office. His first tip: Ask yourself why you really want to do it. Answer
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How do I calculate a Real-Time Transport Protocol/Session Initiation Protocol (RTP/SIP) ratio?
Looking to learn more about Real-Time Transport Protocol, Session Initiation Protocol and how to calculate a RTP/SIP ratio? Our expert points you toward the resources you need. Ask the Expert