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WebRTC primer: Using Web browsers for calls and video conferencing
This primer explores what WebRTC is, how it's being used, its potential impact on the network and standards under development. Feature
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PSTN vs. VoIP: What's best for your business?
Companies are struggling with whether or not to ditch their PSTNs for VoIP. This chart offers a feature-by-feature comparative look at the services. Tech-comparison
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VoIP certification guide
Our VoIP certification guide's resources will advance your UC career. Check out these tutorials for help in choosing the appropriate certifications. Guide
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VoIP quiz: Test your knowledge of VoIP fundamentals
Do you want to test your knowledge of VoIP fundamentals? Take this VoIP quiz and see what areas of voice elude you. Quiz
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'Securing Cisco IP Telephony Networks': Book chapter download
Chapter 1 of the book 'Securing Cisco IP Telephony Networks' offers useful information on IP telephony solutions, including how to secure your network from security attacks. Chapter Download
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Skype vs. Google Voice: Feature-by-feature showdown
Two companies are competing to rule the free-VoIP market. This chart offers a feature-by-feature comparative look at Skype vs. Google Voice. Feature
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VoIP over WAN tutorial
This VoIP over WAN tutorial discusses how to design your WAN for voice, how much bandwidth is needed to support VoIP and how to optimize VoIP traffic. Tutorial
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Top unified communications definitions for UC professionals in 2011
After crunching numbers to see which unified communications definitions our readers searched for most in 2011, one thing's clear: As UC evolves, you like to return to the basics. Feature
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Migrating from PSTN to SIP trunking: A primer
Replacing traditional voice circuits with SIP trunking offers cost benefits, but success requires the right SIP trunking provider and collaboration between network and UC teams. Primer
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Do enterprises want to dump the desk phone for a softphone?
Plenty of vendors tell UC managers that it's time to replace wired desk phones with softphone applications on laptops or UC apps on mobile devices. But is anyone really doing it? Feature
- See more Essential Knowledge on VoIP Migration and Implementation
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Cloud telephony: A potential hit or miss for businesses?
Cloud telephony users describe their implantation process, pros associated with moving to the cloud and advice for prospective customers. News | 03 Apr 2013
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Are legacy voice attitudes holding back unified communications?
At Enterprise Connect 2013, some enterprises are still trying to merge legacy voice into the rest of their IT organizations. Column | 19 Mar 2013
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VoIP vs. PSTN: VoIP heats up as the PSTN moves into retirement
As service providers kill the public switched telephone network in favor of IP phone services, users ponder how VoIP vs. PTSN issue affects business. News | 31 Jan 2013
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Global enterprise taps AppNeta's PathView Cloud for VoIP monitoring
Herman Miller, an interior furnishings company, selected PathView Cloud from AppNeta for VoIP monitoring across its 100 global locations. News | 05 Sep 2012
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Vendors vie for enterprise attention in struggling PBX market
As the PBX market slips, competition among traditional hardware vendors grows as they vie for enterprise attention and increase UC feature availability. News | 14 Jun 2012
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UCaaS Magic Quadrant: Providers not ready for large enterprises
Gartner's latest Unified Communications as a Service (UCaaS) Magic Quadrant reveals an immature market that is better suited for SMBs than large enterprises. News | 11 Jan 2012
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Soft PBX adds flexibility to VoIP business continuity strategy
Legacy TDM voice was often too expensive to build into a business continuity strategy. VoIP changed that, and some UC managers find more flexibility in soft PBX platforms. News | 05 May 2011
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Will enterprises ever warm up to Skype for business communications?
Skype is courting enterprises, but UC pros still regard it as a consumer service and hesitate to depend entirely on Skype for business communications. News | 12 Jan 2011
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Virtualized SBCs lower cost of SIP trunking but lack scale
A virtualized session border controller (SBC) for the Avaya Aura platform reduces the costs of SIP trunking and eases management for small to midsized deployments, but large implementations will probably need to stick with dedicated hardware applianc... Article | 29 Jul 2010
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How to best deploy open source VoIP? Don't go in cold
Users say successful open source VoIP deployments hinge on having Linux and IP telephony expertise in-house -- or at least knowing when to pay for a turnkey solution. Article | 01 Jul 2010
- See more News on VoIP Migration and Implementation
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Wireless voice over IP: What 802.11ac will do for VoIP
Learn what promises IEEE 802.11ac Gigabit Wi-Fi standard will have on wireless VoIP in the enterprise. Tip
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How are softphones being used in the enterprise and beyond?
Softphone bandwidth can be an issue while on the road, so how can network managers track softphone traffic and the user experience? Tip
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Voice virtualization: Early look, mitigation and network preparation
Enterprises that want to save money with a combined VoIP and virtualization deployment would be wise to consider these tips on voice virtualization. Tip
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The evolution of enterprise telephony: Prepare UC for mobile endpoints
While desk phones remain viable, the evolution of the UC endpoint is inevitable. Enterprise telephony must incorporate mobile devices. Tip
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Session border control: The good, the bad, the ugly
Session border controllers do well in securing VoIP connections, but enterprises should carefully analyze whether they should manage those borders. Tip
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Compare free UC from Skype and Google Voice to business phone systems
To use free UC features from Skype and Google Voice, small businesses must be aware of five major differences from business phone systems. Tip
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Free collaboration tools a la Google spur better enterprise UC apps
Rather than eclipsing enterprise collaboration tools and UC apps, free collaboration tools are prompting commercial vendors to improve security and integration. Tip
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Legacy devices and analog telephone lines still useful, despite VoIP
Supporting legacy devices and analog telephone lines will be part of your due diligence well into the foreseeable future despite the high rate of VoIP and IP telephony deployments. Find out which legacy interfaces you can expect to use in the future ... Tip
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SIP trunking ROI: Linking VoIP islands and more
The ROI for SIP trunking goes beyond linking VoIP islands. It also presents additional cost-saving scenarios by bringing enterprises beyond the voice-centric IP PBX and reducing/eliminating the dependency on the PSTN. In this tip, learn about SIP tru... Tip
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VoIP islands 101: How did we get here?
To connect and leverage VoIP islands, one must first understand them. In this tip, you will find out what VoIP islands are, how they came into being, and the implications for enterprise networks that have them. Tip
- See more Tips on VoIP Migration and Implementation
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Why are enterprises clinging to legacy phone systems?
IP telephony adoption will remain slow because legacy phone systems are still reliable, Jon Arnold explains in this Ask the Expert response. ATE
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Is it possible to conduct hands-free VoIP calling?
Hands-free VoIP calling can offer an experience similar to using a Bluetooth headset with a mobile device, says VoIP expert Matt Brunk. Answer
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Are there advantages to using the public switched telephone network?
You may have to sacrifice some advantages of the public switched telephone network if you switch to VoIP, says telephony expert Jon Arnold. Answer
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What options do businesses have when choosing VoIP telephony systems?
Businesses looking to use VoIP telephony technology have many options. Expert Jon Arnold outlines factors to consider when picking a VoIP system. Answer
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SIP trunking vs. VoIP: What's the difference?
Telephony expert Jon Arnold explains SIP trunking versus VoIP and how each technology is used. Answer
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Can keeping traffic on separate VLANs counter VoIP security risks?
Although keeping data and VoIP traffic on separate VLANs can counter VoIP security risks, it can be a tough sell, says VoIP expert Matt Brunk. Answer
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Troubleshooting issues with running hosted Microsoft Lync for Mac
Is Lync for Mac supposed to be deployed with Lync Online or with Lync Server? If you chose the wrong one, how do you get Lync running the right way? Matt Brunk clears up the mess. Answer
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Meeting expectations with VoIP implementations
What's wrong with VoIP implementations? According to UC expert Matt Brunk, it starts with mismatched expectations about Voice over IP among customers, implementers and providers. Answer
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Configuring VoIP for an office using a VSAT Internet connection
UC expert Matt Brunk offers recommendations for a reader considering VoIP over a VSAT Internet connection in his office. His first tip: Ask yourself why you really want to do it. Answer
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How do I calculate a Real-Time Transport Protocol/Session Initiation Protocol (RTP/SIP) ratio?
Looking to learn more about Real-Time Transport Protocol, Session Initiation Protocol and how to calculate a RTP/SIP ratio? Our expert points you toward the resources you need. Ask the Expert
- See more Expert Advice on VoIP Migration and Implementation
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private branch exchange (PBX)
A PBX (private branch exchange) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. Definition
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G.722
G.722 is a standard for high-quality digital voice communications that is expected to lead to increased use in Voice over Internet Protocol (VoIP)... (Continued) Definition
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SIP trunking (Session Initiation Protocol trunking)
Session Initiation Protocol (SIP) trunking is the use of voice over IP (VoIP) to facilitate the connection of a private branch exchange (PBX) to the Internet. In effect, the Internet replaces the conventional telephone trunk, allowing an enterprise t... Definition
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VoIP (voice over IP)
VoIP (voice over IP) is an IP telephony term for a set of facilities used to manage the delivery of voice information over the Internet. (Continued...) Definition
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The benefits of linking VoIP islands
In this podcast, industry expert Jon Arnold explains how voice-centric IP PBXs are limited compared with converged communications, which can integrate other modes such as video, chat, email and so on. Learn about the importance of SIP trunking and ho... Podcast
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Power over Ethernet podcast
This podcast discusses the emergence of Power over Ethernet and its many benefits to enterprise networks. Is the technology ready yet for mainstream adoption? Is it ready yet for your network? Let's find out… Podcast
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Wireless voice over IP: What 802.11ac will do for VoIP
Learn what promises IEEE 802.11ac Gigabit Wi-Fi standard will have on wireless VoIP in the enterprise. Tip
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Cloud telephony: A potential hit or miss for businesses?
Cloud telephony users describe their implantation process, pros associated with moving to the cloud and advice for prospective customers. News
-
Why are enterprises clinging to legacy phone systems?
IP telephony adoption will remain slow because legacy phone systems are still reliable, Jon Arnold explains in this Ask the Expert response. ATE
-
WebRTC primer: Using Web browsers for calls and video conferencing
This primer explores what WebRTC is, how it's being used, its potential impact on the network and standards under development. Feature
-
Is it possible to conduct hands-free VoIP calling?
Hands-free VoIP calling can offer an experience similar to using a Bluetooth headset with a mobile device, says VoIP expert Matt Brunk. Answer
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Are legacy voice attitudes holding back unified communications?
At Enterprise Connect 2013, some enterprises are still trying to merge legacy voice into the rest of their IT organizations. Column
-
PSTN vs. VoIP: What's best for your business?
Companies are struggling with whether or not to ditch their PSTNs for VoIP. This chart offers a feature-by-feature comparative look at the services. Tech-comparison
-
Are there advantages to using the public switched telephone network?
You may have to sacrifice some advantages of the public switched telephone network if you switch to VoIP, says telephony expert Jon Arnold. Answer
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How are softphones being used in the enterprise and beyond?
Softphone bandwidth can be an issue while on the road, so how can network managers track softphone traffic and the user experience? Tip
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VoIP vs. PSTN: VoIP heats up as the PSTN moves into retirement
As service providers kill the public switched telephone network in favor of IP phone services, users ponder how VoIP vs. PTSN issue affects business. News
- See more All on VoIP Migration and Implementation
About VoIP Migration and Implementation
Here you'll find VoIP migration and implementation strategy articles, expert advice, news and other resources to plan for a VoIP implementation, including integrating your legacy network with hybrid systems, or mapping out a new IP PBX migration plan, all while overcoming interoperability issues and troubleshooting common, and not-so-common, deployment problems.