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What UC is and isn't
Want to know what unified communications (UC) is and what UC isn't? Find out here and learn about key UC elements and components. E-Book
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Maximizing instant messaging ROI requires education on pros, pitfalls
When integrating instant messaging into business processes, implementing the right policies and offering comprehensive education on use can be as important as buying the right technology in seeing an instant messaging return on investment. Article | 30 Jul 2009
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Instant messaging strategies: Usage policy and training are key
Some people still believe that unified communications begins and ends with Voice over IP. But instant messaging is just as critical, if not more so. And establishing an instant messaging strategy is essential. Otherwise everyone in an enterprise will... Article | 07 May 2009
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Microsoft's partnership with Aspect sparks interest in converged contact centers
Early promoters of converged contact centers claim the efficiencies lead to improved sales and happier customers, but the research results are less clear. Article | 01 May 2008
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Google offers beta of free unified messaging service
Google has opened up GrandCentral, a free unified messaging and phone management service, to a limited beta. Article | 04 Mar 2008
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Top ten UC terms
Here you'll find the top ten searched-for unified communication terms including communication-enabled business processes, SIP, IM, presence, videoconferencing and more. Article | 18 Feb 2008
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Hosted VoIP service unifies communications
A hosted VoIP service for SMBs is aiming to unify phone, fax, mobile devices and email communications and offer calling from mobile, home and office phones. Article | 16 Oct 2007
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Microsoft's OCS changing the face of VoIP?
Microsoft's OCS is set to debut in October. The OCS platform promises to transform the VoIP industry by making VoIP a real application and embedding communications into everything we do. Article | 24 Sep 2007
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Unified messaging system updates company's voicemail
Installing a new unified messaging system helped one company in its daily struggles with an outdated voicemail system. Article | 10 Jul 2007
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Unified communication case studies: What you need to know
Unified communication case studies at your fingertips. Case studies are the next best thing to being there. Learn how others overcame the expected and the unexpected challenges of a UC deployment in our case studies. Article | 25 May 2007
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Microsoft unveils unified communications devices
Microsoft unveils unified communications devices. Article | 15 May 2007
- See More: News on Unified Messaging
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Evaluating messaging and email platforms
Messaging and email systems are incorporating more capabilities than ever. Learn what to think about when upgrading your messaging platform. Tip
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Unified messaging: A mature technology
Unified messaging has significant benefits and has earned acceptance as its technology has matured. Tip
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Integrate Exchange 2007 Unified Messaging and Asterisk
Exchange 2007 Unified Messaging and Asterisk IP telephony are gaining in popularity. Learn how to make them work together to deliver unified communications. Tip
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Microsoft's OCS is finally here, for better or for worse
Zeus Kerravala reports on the long-awaited launch of Microsoft's OCS. Find out what areas end users should be cautious about and the features that will benefit organizations, regardless of their unique communication requirements. Tip
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Microsoft's unified messaging software, voicemail: Pros and cons
In this SearchVoip.com tip, Microsoft MVP Brien M. Posey discusses the pros and cons of the company's UC software and voicemail. Tip
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Are unified messaging and instant messaging the same thing? How are they distinguished from one anot
Learn the differences between unified messaging (UM) and instant messaging (IM) from UC expert Tony Bradley. Ask the Expert
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Is the iPhone a good choice for my business?
With the recent launch of the 3G iPhone, enterprises are wondering if the device is well-suited to business use. IP telephony expert Jon Arnold details the pros and cons of enterprise iPhone usage, from application support to reliability concerns, an... Ask the Expert
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Will unified communications be able to integrate with IM applications?
Unified Communications solutions are intended to incorporate all manners of conveying information and will almost certainly include some form of instant messaging capability. Ask the Expert
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Unified communication applications for businesses with remote workers
Unified messaging applications provide a way for remote employees to participate and feel like part of the office, while working off-site. Ask the Expert
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Is a unified communications application the best fit for a teleworker environment?
SearchVoIP.com expert Carrie Higbie suggests UC solutions for a teleworker environment. Ask the Expert
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What is the difference between unified communications and unified messaging?
Can someone please tell me the difference between unified communications and unified messaging? Ask the Expert
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Maximizing instant messaging ROI requires education on pros, pitfalls
When integrating instant messaging into business processes, implementing the right policies and offering comprehensive education on use can be as important as buying the right technology in seeing an instant messaging return on investment. Article
-
Instant messaging strategies: Usage policy and training are key
Some people still believe that unified communications begins and ends with Voice over IP. But instant messaging is just as critical, if not more so. And establishing an instant messaging strategy is essential. Otherwise everyone in an enterprise will... Article
-
Are unified messaging and instant messaging the same thing? How are they distinguished from one anot
Learn the differences between unified messaging (UM) and instant messaging (IM) from UC expert Tony Bradley. Ask the Expert
-
What UC is and isn't
Want to know what unified communications (UC) is and what UC isn't? Find out here and learn about key UC elements and components. E-Book
-
Is the iPhone a good choice for my business?
With the recent launch of the 3G iPhone, enterprises are wondering if the device is well-suited to business use. IP telephony expert Jon Arnold details the pros and cons of enterprise iPhone usage, from application support to reliability concerns, an... Ask the Expert
-
Microsoft's partnership with Aspect sparks interest in converged contact centers
Early promoters of converged contact centers claim the efficiencies lead to improved sales and happier customers, but the research results are less clear. Article
-
Google offers beta of free unified messaging service
Google has opened up GrandCentral, a free unified messaging and phone management service, to a limited beta. Article
-
Will unified communications be able to integrate with IM applications?
Unified Communications solutions are intended to incorporate all manners of conveying information and will almost certainly include some form of instant messaging capability. Ask the Expert
-
Top ten UC terms
Here you'll find the top ten searched-for unified communication terms including communication-enabled business processes, SIP, IM, presence, videoconferencing and more. Article
-
Evaluating messaging and email platforms
Messaging and email systems are incorporating more capabilities than ever. Learn what to think about when upgrading your messaging platform. Tip
- See More: All on Unified Messaging
About Unified Messaging
Unified messaging enables end users to access all types messages (email, voice mail,SMS, fax, video, etc.) from a single message store. Learn how this powerful collaborative tool can increase the flexibility and mobility of your workforce.