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  • HD video conferencing bridges: Capacity vs. quality

    Is there a tradeoff between capacity and quality with HD video conferencing bridges? Some vendors say yes, but IT pros must take a broader perspective on multipoint video conferencing.

  • communication portal

    A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media. The most ...

  • communications-enabled business processes (CEBP)

    Communications-enabled business processes (CEBP) is the integration of communications capabilities into software-enabled business procedures, applications and technologies... (Continued)

  • rich presence technology (RPT)

    Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doi...

Unified Communications Resources

  • Best practices for instant messaging security

    When properly implemented, instant messaging can be a valuable communication tool within an organization. However, without properly administered security, IM platforms can attract malware and other security breaches. In this tip, Brien Posey details ...  Tip

  • Enterprise collaboration tools from consumer market

    Consumer-based collaboration tools are finding their way into the enterprise. IT departments can fight the trend, give up and ignore it, or embrace it.  Tip

  • Unified communications security vulnerabilities

    There is no easy way to secure your unified messaging systems, but arming yourself with the right information and resources will get you on track to secure UC apps.  Tip

  • Three tips for UC deployment

    Three tips to building a unified communications (UC) strategy from Burton Group senior analyst Mark Cortner and Zeus Kerravala, senior vice president with Yankee Group.  Tip

  • Securing the enterprise VoIP perimeter

    Traditional perimeter security methods such as firewalls and IPS can interfere with VoIP call operation and performance, which can cause many organizations to bypass or break through firewalls to make VoIP work or to decide that VoIP is too problemat...  Tip

  • Manipulating VoIP security

    There are those who want to attack your VoIP calls via packet flooding and signaling manipulation tools. This tip provides an extensive list of sites that track and document attack tools. Check these sites often!  Tip

  • How to think about VoIP security

    Voice over IP (VoIP) brings converged networks security challenges that never existed for the data network or traditional telephony. In the first tip of his VoIP security series, industry expert Gary Audin provides an overview of these IP telephony t...  Tip

  • VoIP certification credentials

    VoIP certifications are discussed in this tip. Find out which credentials primarily focus on VoIP and those for which it is secondary. For each certification, we include a brief description of the credential and a link for more information.  Tip

  • MPLS -- what voice managers need to know

    Multiprotocol Label Switching (MPLS) is a rapidly growing connectivity choice for enterprises using VoIP. In this tip, voice managers learn what they need to know about MPLS.  Tip

  • Why you need to learn VoIP for your Cisco certification

    Because of the increasing importance of VoIP and Cisco's growing emphasis on it, the networking giant has increased the significance of VoIP in its certification exams. In this tip, David Davis looks at the VoIP focus in popular Cisco certifications,...  Tip

  • See More: Tips on Unified Communications Resources

  • communication portal

    A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media. The most common modes are e-mail, texting, Voice over IP (VoIP...  Word

  • communications-enabled business processes (CEBP)

    Communications-enabled business processes (CEBP) is the integration of communications capabilities into software-enabled business procedures, applications and technologies... (Continued)  Word

  • rich presence technology (RPT)

    Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doing it... (Continued)  Word

  • real-time communications dashboard (RTCD)

    A real-time communications dashboard (RTCD) is an application designed to facilitate efficient, convenient real-time communications (RTC) in a business environment. RTC is any mode of telecommunications in which all users can exchange information ins...  Word

  • presence leveraging

    Presence leveraging refers to any technology that supports and expands presence, the ability of a network subscriber to locate and identify any other user's computing device as soon as the other user connects to the network... (Continued)  Word

  • data transfer rate (DTR)

    The data transfer rate (DTR) is the amount of digital data that is moved from one place to another in a given time. (Continued...)  Word

  • real-time application (RTA)

    A real-time application (RTA) is an application program that functions within a time frame that the user senses as immediate or current. The latency must be less than a defined value, usually measured in seconds... (Continued)  Word

  • Web conferencing

    Web conferencing is a form of real-time collaboration in which multiple computer users, all connected to the Internet, see the same screen at all times in their Web browsers. Some Webconferencing systems include features such as texting, VoIP (voice ...  Word

  • real-time communications (RTC)

    Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency. In this context, the term "real-time" is synonymous with "live." (Continued)  Word

  • VoIP (voice over IP)

    VoIP (voice over IP) is an IP telephony term for a set of facilities used to manage the delivery of voice information over the Internet. (Continued...)  Word

  • See More: Definitions on Unified Communications Resources

  • Multipoint HD video conferencing bridges: Capacity vs. quality

    Is there a tradeoff between capacity and quality with HD video conferencing bridges? Some vendors say yes, but IT pros must take a broader perspective on multipoint video conferencing.  Article

  • communication portal

    A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media. The most common modes are e-mail, texting, Voice over IP (VoIP...  Word

  • communications-enabled business processes (CEBP)

    Communications-enabled business processes (CEBP) is the integration of communications capabilities into software-enabled business procedures, applications and technologies... (Continued)  Word

  • rich presence technology (RPT)

    Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doing it... (Continued)  Word

  • real-time communications dashboard (RTCD)

    A real-time communications dashboard (RTCD) is an application designed to facilitate efficient, convenient real-time communications (RTC) in a business environment. RTC is any mode of telecommunications in which all users can exchange information ins...  Word

  • presence leveraging

    Presence leveraging refers to any technology that supports and expands presence, the ability of a network subscriber to locate and identify any other user's computing device as soon as the other user connects to the network... (Continued)  Word

  • data transfer rate (DTR)

    The data transfer rate (DTR) is the amount of digital data that is moved from one place to another in a given time. (Continued...)  Word

  • Hip to SIP quiz

    Think you're a SIP superstar? Test your know-how in this tricky terminology test.  Article

  • real-time application (RTA)

    A real-time application (RTA) is an application program that functions within a time frame that the user senses as immediate or current. The latency must be less than a defined value, usually measured in seconds... (Continued)  Word

  • Web conferencing

    Web conferencing is a form of real-time collaboration in which multiple computer users, all connected to the Internet, see the same screen at all times in their Web browsers. Some Webconferencing systems include features such as texting, VoIP (voice ...  Word

  • See More: All on Unified Communications Resources
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