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Unified Communications Integration and Interoperability News
August 17, 2017
The Avaya bankruptcy has hurt the vendor's standing in the UC market. Reversing the harm depends on building strong sales, marketing and partner operations.
July 28, 2017
Mitel expects the ShoreTel acquisition to double its cloud business and help accelerate customers' migration to hybrid UC services.
July 14, 2017
Microsoft partnerships highlighted new products and services at its Inspire conference. Several partner companies had a keen focus on improving Skype for Business capabilities.
May 19, 2017
As it acquires Toshiba's unified communications assets, Mitel says it is keenly focused on the UCC market, expanding its customer base and moving organizations to the cloud.
Unified Communications Integration and Interoperability Get Started
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Touchscreen whiteboards enhance content sharing and visual collaboration amid persistent workflows. But these newfangled products do have their limitations. Continue Reading
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP. Continue Reading
A codec is either a hardware device or a software-based process that compresses and decompresses large amounts of data used in voice over IP, video conferencing and streaming media. Continue Reading
Evaluate Unified Communications Integration and Interoperability Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Large-screen collaboration devices are like UC in a box, featuring video conferencing and screen sharing. But these digital displays can be costly and lack interoperability. Continue Reading
The contact-center infrastructure market is in transition. Customers are now looking for cloud-based products, integrations with customer relationship management and workforce optimization ... Continue Reading
HarborOne Bank needed a tightly integrated Skype for Business contact-center platform. CTO Wayne Dunn discusses the bank's collaboration and contact-center roadmap. Continue Reading
Manage Unified Communications Integration and Interoperability
Learn to apply best practices and optimize your operations.
Team collaboration apps are booming among businesses. But a lack of interoperability is creating headaches for users who rely on multiple apps for internal and external collaboration. Continue Reading
While organizations are not heavily involved in managing APIs, they should note three important roles that emerge when deploying communication APIs across the enterprise. Continue Reading
Unified communications providers now offer several features across their platforms. Organizations that align with a single vendor could cut costs and simplify deployments. Continue Reading
Problem Solve Unified Communications Integration and Interoperability Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Integrating a new unified communications suite with existing infrastructure can seem daunting. Expert Carrie Higbie offers some best practices for a smooth integration. Continue Reading
Multi-vendor UC is still a struggle for many enterprises. UC federation products claim to fill the gap, so why haven't they taken off? Continue Reading
As more enterprises adopt WebRTC apps, will mobile and Web apps become a thing of the past? Expert Dave Michels explains. Continue Reading