Unified Communications Integration and Interoperability

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  • voicemail preview

    Voicemail preview is a feature of unified messaging, and in particular voice-to-text messaging programs such as Microsoft Exchange. When voicemail preview is enabled, users can see a short summary of each message's contents, so that the messages can ... 

  • communication portal

    A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media. The most common modes are e-mail, texting, Voice over IP (VoIP... 

  • communications-enabled business processes (CEBP)

    Communications-enabled business processes (CEBP) is the integration of communications capabilities into software-enabled business procedures, applications and technologies... (Continued) 

About Unified Communications Integration and Interoperability

Unified communications integration and interoperability has emerged as a major challenge for UC managers. UC integration is often more difficult than it seems due to proprietary systems and applications, and unified communications interoperability is complicated by many different interpretations and implementations of the most common standards. This section helps you learn how to use Session Initiation Protocol (SIP) to enable systems integration as much as possible, and how vendors and platforms can best work together.