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UC and IP telephony integration: Understanding the challenges
IP telephony integration with collaboration applications can boost productivity and streamline workflow. But integration can be challenging, thanks in part to complex UC and IP telephony protocols. Tutorial
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How to configure SIP trunks for the enterprise
Configuring SIP trunks requires careful planning and pre-deployment network assessment and analysis. Learn how to configure SIP trunks properly, reliably and securely in this excerpt of a chapter from SIP Trunking. Chapter Download
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Ramp up SIP trunk security to protect your IP telephony network
Session Initiation Protocol (SIP) trunking can leave your network vulnerable to a variety of attacks. Learn how to implement SIP trunk security and protect your IP telephony network in this excerpt of a chapter from SIP Trunking. Chapter Download
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Primer: Understanding Avaya's Aura application sequencing
This primer details how Avaya's Aura™ Session Manager and application sequencing works. Avaya's application sequencing is a core feature for creating and enhancing unified communications and communications-enabled business processes (CEBP). Tutorial
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A guide to selling managed services: VoIP and unified communications
In this guide to selling managed services in VoIP and hosted unified communications and collaboration, VARs can learn how to capitalize on these fast-growing markets by becoming service providers. Guide
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Cisco Unified Communications Manager Architecture
Understanding the role that Cisco Unified Communications Manager (CUCM) plays in a converged network from various IT perspectives is necessary for a successful installation and configuration. This chapter describes the architecture, hardware and soft... Chapter Download
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Voice over WLANs: Determining ROI
This excerpt from Jim Geier's book Deploying Voice over Wireless LANs discusses how to complete an ROI study for VoWLAN and provides an ROI case study. Book Chapter
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Voice over WLANs: Markets that benefit from VoWLAN solutions
Jim Geier's book Deploying Voice over Wireless LANs gives examples of how several different vertical markets benefit from wireless LAN voice networks. Book Chapter
- See More: Essential Knowledge on Unified Communications Integration and Interoperability
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UCaaS Magic Quadrant: Providers not ready for large enterprises
Gartner's latest Unified Communications as a Service (UCaaS) Magic Quadrant reveals an immature market that is better suited for SMBs than large enterprises. News | 11 Jan 2012
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Microsoft Lync telephony: Ready to be a PBX replacement?
Microsoft Lync telephony features have advanced to the point where the company is touting the UC platform as a potential PBX replacement. Are enterprises buying in? News | 31 Oct 2011
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Magic Quadrant for Unified Communications: UC integration improves
Vendors are improving UC integration as they evolve their products from portfolios to integrated suites, says Gartner's latest Magic Quadrant for Unified Communications. News | 01 Sep 2011
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Multiway video collaboration turns everyone into a presenter
Vendors are evolving the screen-sharing features of their video collaboration products from a one-way, pass-the-ball experience to a multiway model that makes all participants presenters. News | 04 Aug 2011
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Unify UC user experience for mobile, bring your own device initiatives
With increasing focus on mobility and bring your own device initiatives, UC pros must ensure that users who juggle multiple devices have a unified user experience. News | 02 Jun 2011
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LifeSize debuts video support for enterprise Skype, UC pros still split
LifeSize will natively run Skype's code and federate with its massive directory on LifeSize Passport units, but UC pros remain ambivalent as ever about enterprise Skype usage. News | 28 Apr 2011
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Avaya Aura architecture, SIP trunking help healthcare system scale UC
With the Avaya Aura architecture and SIP trunking, a healthcare system centralizes and distributes UC services that were too expensive for some clinics to deploy on their own. News | 23 Mar 2011
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Software-based video conferencing on standard gear yields flexibility
A software-based video conferencing deployment has given one enterprise more flexibility and enabled it to use industry standard hardware and third-party applications. News | 17 Mar 2011
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Video conferencing interoperability concerns deepen as desktop video rises
Desktop video conferencing deployments are expected to rise, intensifying concerns around video conferencing interoperability and integration for UC pros at Enterprise Connect. News | 10 Mar 2011
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Telepresence interoperability: Multistream standard needed
Telepresence interoperability among competing vendors remains elusive, thanks to a lack of standards governing multiscreen systems. But progress is chugging along. News | 17 Feb 2011
- See More: News on Unified Communications Integration and Interoperability
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Communication and collaboration in 2020: Inside UC's faster future
By 2020, communication and collaboration advances like voice command, quick response codes and cloud adoption will streamline workplace interaction and simplify regular tasks. Tip
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The future of unified communications: Forget 2012, how about 2020?
The unified communications market will evolve radically by 2020, fueled in part by mobile broadband and cloud services adoption. Tip
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Top 10 unified communications stories and shakeups of 2011
The top 10 unified communications stories and shakeups of 2011 include the UC innovations and vendor shakeups of the new UC era taking shape. Tip
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Top 10 unified communications stories of 2011
The top 10 unified communications stories of 2011 reveal key drivers to a new UC era. Tip
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The tipping point: Top unified communications issues for 2012
Will UC hit a tipping point in 2012? There are five unified communications issues driving a transformation in business communications that will begin to reframe UC in 2012. Tip
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Unlocking the benefits of mobile UC with wireless LANs
The wireless LAN makes way for the successful integration of mobile UC applications like presence, mobile video conferencing and VoWLANs. Tip
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UC middleware solves UC interoperability challenges
Fully standardized UC is not the only path to seamless UC interoperability. UC middleware provides a less complicated, more realistic path to UC interoperability. Tip
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Managing integrated communications, consumerization and security
Trends in consumerization compounded by pressure to provide integrated communications have some businesses struggling to deliver and secure complicated, customizable technologies. Tip
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Standardizing on unified communications standards
Supporting unified communications (UC) standards is fast becoming an imperative driven by increased demand for extranet connectivity and access to UC apps beyond the firewall. Tip
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The future of IP telephony still trapped in the PBX era
The future of IP telephony and the IP PBX is still locked in the PBX era. Enterprises need to stop treating IP telephony systems like TDM systems. Tip
- See More: Tips on Unified Communications Integration and Interoperability
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Troubleshooting issues with running hosted Microsoft Lync for Mac
Is Lync for Mac supposed to be deployed with Lync Online or with Lync Server? If you chose the wrong one, how do you get Lync running the right way? Matt Brunk clears up the mess. Answer
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Microsoft mash-ups: Can OCS, LCS and Lync environments coexist?
Many users want to know if Lync 2010 can coexist with previous Microsoft UC clients Live Communications Server and Office Communications Server. Expert Hugh Marlor has the answer. Answer
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When do you need SAN fields for the OCS Pool Certificate?
Unified communications integration and collaboration thought leader Hugh Marlor details the circumstances under which you need to use Subject Alternate Name (SAN) fields for the Office Communications Server (OCS) Pool Certificate. Ask the Expert
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When testing our media gateway configurations for OCS 2007 R2 for inbound and outbound calling to/fr
Unified communications integration and collaboration thought leader Hugh Marlor helps troubleshoot an error in Office Communications Server 2007 R2 media gateway configuration. Ask the Expert
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What is a key component to successful Office Communications Server 2007 integration with your corpor
Unified communications integration and collaboration thought leader Hugh Marlor identifies a key component for successfully integrating Office Communications Server 2007 with corporate phone systems, and provides examples from the field. Ask the Expert
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What is the difference between a proxy server and B2BUA when it comes to SIP? How can I decide which
Learn about the differences between a proxy server and a B2BUA, when it comes to SIP, and how to decide which is the right choice for you. Ask the Expert
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What is the difference between E&M and junction lines, and do you have any advice on how to check fa
Learn about E&M lines and how to check faults in them. Ask the Expert
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Does OCS need to be in place before these UM features can be realized via SP1?
I'm interested in the new unified messaging (UM) features in Microsoft's Exchange 2007 SP1. Does OCS need to be in place before these UM features can be realized via SP1? Ask the Expert
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Is the Cisco 642-426 TUC course a prerequisite for CCNA certification?
While not a required step, Cisco recommends earning the CCNA prior to pursuing other Cisco Professional credentials. Ask the Expert
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Difference between gateway and router
Ask the Expert
- See More: Expert Advice on Unified Communications Integration and Interoperability
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communication portal
A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media. The most common modes are e-mail, texting, Voice over IP (VoIP... Word
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communications-enabled business processes (CEBP)
Communications-enabled business processes (CEBP) is the integration of communications capabilities into software-enabled business procedures, applications and technologies... (Continued) Word
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SIP interoperability and video codec challenges: Can the pieces fit?
Despite SIP flexibility, true interoperability remains elusive. Marty Parker and Rivka Little discuss obstacles to SIP interoperability, why enterprises use different voice and video codecs and more. Video
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Integrating video conferencing solutions with UC
Integrating video conferencing with unified communications has become critical for many enterprises. John Bartlett of NetForecast speaks with Michael Brandenburg about the benefits of video integration and the challenges that come with it. Video
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Managing use of consumer collaboration tools, mobile devices for work
Should enterprises let employees use consumer collaboration tools and personal mobile computing devices for work? Ted Schadler of Forrester Research weighs in. Video
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UCaaS Magic Quadrant: Providers not ready for large enterprises
Gartner's latest Unified Communications as a Service (UCaaS) Magic Quadrant reveals an immature market that is better suited for SMBs than large enterprises. News
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Communication and collaboration in 2020: Inside UC's faster future
By 2020, communication and collaboration advances like voice command, quick response codes and cloud adoption will streamline workplace interaction and simplify regular tasks. Tip
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The future of unified communications: Forget 2012, how about 2020?
The unified communications market will evolve radically by 2020, fueled in part by mobile broadband and cloud services adoption. Tip
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Top unified communications definitions for UC professionals in 2011
After crunching numbers to see which unified communications definitions our readers searched for most in 2011, one thing's clear: As UC evolves, you like to return to the basics. Feature
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Top 10 unified communications stories and shakeups of 2011
The top 10 unified communications stories and shakeups of 2011 include the UC innovations and vendor shakeups of the new UC era taking shape. Tip
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Top 10 unified communications stories of 2011
The top 10 unified communications stories of 2011 reveal key drivers to a new UC era. Tip
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The tipping point: Top unified communications issues for 2012
Will UC hit a tipping point in 2012? There are five unified communications issues driving a transformation in business communications that will begin to reframe UC in 2012. Tip
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Unlocking the benefits of mobile UC with wireless LANs
The wireless LAN makes way for the successful integration of mobile UC applications like presence, mobile video conferencing and VoWLANs. Tip
-
UC middleware solves UC interoperability challenges
Fully standardized UC is not the only path to seamless UC interoperability. UC middleware provides a less complicated, more realistic path to UC interoperability. Tip
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Troubleshooting issues with running hosted Microsoft Lync for Mac
Is Lync for Mac supposed to be deployed with Lync Online or with Lync Server? If you chose the wrong one, how do you get Lync running the right way? Matt Brunk clears up the mess. Answer
- See More: All on Unified Communications Integration and Interoperability
About Unified Communications Integration and Interoperability
Unified communications integration and interoperability has emerged as a major challenge for UC managers. UC integration is often more difficult than it seems due to proprietary systems and applications, and unified communications interoperability is complicated by many different interpretations and implementations of the most common standards. This section helps you learn how to use Session Initiation Protocol (SIP) to enable systems integration as much as possible, and how vendors and platforms can best work together.