Email Alerts
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Cisco UC licensing clears app-based UC visibility for the enterprise
Enterprises want flexible, yet simplified unified communications licensing options, and Cisco UC licensing now includes software-only UC models. News | 13 Sep 2012
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Hosted vs. multi-tenant UCaaS: What are enterprises receiving?
As multi-tenant and hosted UC models emerge, enterprises must read between the lines to select the right service delivery model for UCaaS. News | 29 Aug 2012
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Cloud UC: SMBs love it, enterprises remain leery
Analysts discuss how cloud UC can appeal to the enterprise as well as SMBs. Avaya Inc. offers AvayaLive Connect as a UCaaS option for the SMB market. News | 19 Jul 2012
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Interop 2012: UC apps vendors must strive for interoperability
Vendors are aware of and gradually responding to issues around multi-vendor UC strategies and UC interoperability, according to a discussion panel at Interop 2012. News | 10 May 2012
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Mobility, IT skills gap to drive cloud-based unified communications
Enterprise adoption of cloud-based unified communications and UCaaS will grow due to rising interest in mobile UC and an IT skills gap, according to a new Siemens survey. News | 14 Mar 2012
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UCaaS Magic Quadrant: Providers not ready for large enterprises
Gartner's latest Unified Communications as a Service (UCaaS) Magic Quadrant reveals an immature market that is better suited for SMBs than large enterprises. News | 11 Jan 2012
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Microsoft Lync telephony: Ready to be a PBX replacement?
Microsoft Lync telephony features have advanced to the point where the company is touting the UC platform as a potential PBX replacement. Are enterprises buying in? News | 31 Oct 2011
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Hold the hardware: Vendors focus on software-based video conferencing
Enterprise adoption of desktop video is pushing more vendors, such as Polycom, to develop or improve their approaches to software-based video conferencing. News | 22 Sep 2011
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Cloud providers deliver mobile collaboration apps better than on-prem
On-prem UC can't keep pace with the evolving mobile device landscape and sub-second latency requirements of mobile collaboration, but cloud UC providers can, says one expert. News | 21 Jul 2011
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SIP-based multimedia UC call center software streamlines operations
Enterprises have hesitated to adopt UC call center technology, but social media and the consumerization of IT are putting pressure on traditional voice-centric approaches. News | 14 Jul 2011