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Unified Communications Architecture and Service Models News
July 24, 2014
Plantronics is offering a hardware as a service program that can accompany provider's UCaaS offerings for small-to-midsized business customers.
July 10, 2014
Miami-based Menin Hospitality deployed the Mitel cloud UC platform for scalable and reliable communications across its multiple hotel locations.
June 12, 2014
Vidyo has introduced its telepresence software, VidyoRoom SE, the first room-based 4K-resolution video offering on the market.
May 29, 2014
When buying contact center applications, some enterprises will need to focus on basic functionality instead of the bells and whistles.
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Message Session Relay Protocol (MSRP) is a protocol for exchanging a series of related instant messages across an IP network in the context of a session. Continue Reading
Twilio helps developers embed UC into existing apps and websites as businesses seek to offer more communication channels for their customers. Continue Reading
Expert Carrie Higbie explains how media servers differ from media gateways and how media servers are useful in video and voice environments. Continue Reading
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While more enterprises are looking at cloud-based UC, cost seems to be what drives companies both to and from unified communications as a service. Continue Reading
A conversation with Margaret Dawson of HP Cloud Services about why the gender divide persists in tech careers. Continue Reading
A recent Infonetics Research report finds that a healthy VoIP and UC services market will infiltrate more enterprises by 2018. Continue Reading
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Vendors have many names for the user dashboard in a UC system. Expert Carrie Higbie explains how it compares to a single pane of glass. Continue Reading
In this early stage of network functions virtualization (NFV) adoption, enterprises must be wary of false NFV service claims for VoIP and UC services. Continue Reading
Before deploying real-time communications, enterprises must ready their networks by planning and testing bandwidth-intensive applications. Continue Reading
Problem Solve Unified Communications Architecture and Service Models Issues
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Network functions virtualization (NFV) could make VoIP and UC services even more affordable than a cloud offering. So what makes them different? Continue Reading
Can utility companies tie UC technology to a smart grid system? Expert Carrie Higbie explains how they already have. Continue Reading
Find out why UC could become SDN's killer app and what triple-threat vendors must deliver to make it so. Continue Reading