Unified Communications Architecture and Service Models

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  • UCaaS (Unified Communications as a Service)

    Unified Communications as a Service (UCaaS) is a delivery model in which a variety of communication and collaboration applications and services are outsourced to a third-party provider and delivered over an IP network, usually the public Internet.  

  • Microsoft Lync Server

    Microsoft Lync Server is enterprise software that provides a platform for unified communications (UC). Lync Server provides an infrastructure to integrate common channels of business communication including instant messaging (IM), VoIP (voice over IP... 

  • IP address (Internet Protocol Address)

    The Internet Protocol (IP) is the method or protocol by which data is sent from one computer to another on the Internet. 

About Unified Communications Architecture and Service Models

Your unified communications architecture dictates future applications adoption and flexibility, so you want to get it right. Learn about unified communications solutions and their underlying structures, whether they are UC based on telephony, UC based on mobility, UC based on a messaging platform like email, or UC based on an application like CRM. Also find out about unified communications services available as cloud computing services, SaaS and UCaaS, and how to evaluate these services as a part of your long-term UC strategy.