Email Alerts
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Guide to session border controllers: Inside IP telephony's traffic cop
This learning guide to session border controllers details the role that session border controllers play in IP telephony infrastructure, how they foster interoperability and more.Tutorial
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Building a UC strategy from scratch, with minimal service disruption
Amid a corporate divestiture, one UC pro was told to reconstruct his UC strategy and infrastructure from scratch and with minimal service disruption.News | 08 Sep 2011
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What to expect from video service providers
Here are the general operation services to expect from video service providers, and tips for adapting your network to work well with video service providers.Tutorial
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Telepresence recording gets smarter with searchable video, auto-tags
Who wants to sit through a 90-minute telepresence recording when only a fraction of it is relevant? In response, vendors are adding ways to search and tag content.News | 31 Mar 2011
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Working at home in pajamas: Bad for desktop video conferencing uptake
Cultural barriers have impeded desktop video adoption among knowledge workers, requiring UC pros to focus their desktop video conferencing strategy on upper management.News | 02 Feb 2011
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Vendor selection process: When gambling with a UC startup backfires
UC pros shared their cautionary tales of what happened when their decision to choose a startup from their unified communications vendor selection process backfired.Article | 16 Sep 2010
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Leasing video conferencing equipment: Easy upgrades or bigger hassle?
Telepresence and IP video conferencing are still evolving, making a large investment painful if it becomes obsolete in a year. Leasing programs for high-end video conferencing equipment are an option if you don't mind the hassle of a regular rip-and-replace.Article | 02 Sep 2010
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Desktop video and telepresence interoperability on the way?
Low supply but high demand for telepresence suites can drag IT into conference room politics, but the issue may dissolve as the quality of desktop video conferencing and desktop to telepresence interoperability improve.Article | 24 Jun 2010
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VoiceCon 2010 roundup: Enterprise Connect, SIP trunking, interoperability and more
With keynotes from top unified communication vendors, and technical sessions on SIP trunking, interoperability, mobility, video conferencing and more, VoiceCon 2010 (now Enterprise Connect) was a hit. Here's our VoiceCon coverage.Feature
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The real unified communications decision makers
How do IT decision makers define unified communications, and who are the real UC decision makers within enterprise organizations? Answers: "Who cares?" and "You may be surprised."Column | 29 Mar 2010
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Interop 2012: UC apps vendors must strive for interoperability
Vendors are aware of and gradually responding to issues around multi-vendor UC strategies and UC interoperability, according to a discussion panel at Interop 2012.News | 10 May 2012
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Tackling virtual UC and VDI for the distributed enterprise
Virtual UC applications are being deployed beyond the data center into the distributed enterprise and should be planned with virtual desktop infrastructure deployment.Tip
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Integrating cloud-based UC applications for the branch office
As enterprises consider cloud-based UC applications for the branch office, they face integration issues between the cloud- and premises-based UC applications.Tip
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The iPad effect: Changing enterprise video-conferencing strategy
To incorporate the iPad into your enterprise video-conferencing strategy, check the network impact, buy the right tools, educate your users and check the competition.Tip
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Extranet and desktop video requirements drive 2012 telepresence trends
As visual collaboration needs grow, desktop and extranet video deployments create more enterprise bandwidth and performance management concerns than telepresence rooms.Tip
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SIP trunking service adoption growth driven by WAN strategy alignment
As SIP trunking adoption increases, more enterprises want to align the technology with their WAN strategies. Learn about the benefits and challenges of that alignment.Tip
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TCO metrics key, but complex in IP telephony systems deployment
Total cost of ownership (TCO) metrics for new IP telephony systems are often overlooked by enterprises, according to a new study, but other factors rank high in importance.Feature
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UCaaS Magic Quadrant: Providers not ready for large enterprises
Gartner's latest Unified Communications as a Service (UCaaS) Magic Quadrant reveals an immature market that is better suited for SMBs than large enterprises.News | 11 Jan 2012
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Communication and collaboration in 2020: Inside UC's faster future
By 2020, communication and collaboration advances like voice command, quick response codes and cloud adoption will streamline workplace interaction and simplify regular tasks.Tip
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The future of unified communications: Forget 2012, how about 2020?
The unified communications market will evolve radically by 2020, fueled in part by mobile broadband and cloud services adoption.Tip
- VIEW MORE ON : Developing a UC Strategy
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Interop 2012: UC apps vendors must strive for interoperability
Vendors are aware of and gradually responding to issues around multi-vendor UC strategies and UC interoperability, according to a discussion panel at Interop 2012.News | 10 May 2012
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Integrating cloud-based UC applications for the branch office
As enterprises consider cloud-based UC applications for the branch office, they face integration issues between the cloud- and premises-based UC applications.Tip
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SIP trunking service adoption growth driven by WAN strategy alignment
As SIP trunking adoption increases, more enterprises want to align the technology with their WAN strategies. Learn about the benefits and challenges of that alignment.Tip
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UCaaS Magic Quadrant: Providers not ready for large enterprises
Gartner's latest Unified Communications as a Service (UCaaS) Magic Quadrant reveals an immature market that is better suited for SMBs than large enterprises.News | 11 Jan 2012
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Communication and collaboration in 2020: Inside UC's faster future
By 2020, communication and collaboration advances like voice command, quick response codes and cloud adoption will streamline workplace interaction and simplify regular tasks.Tip
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The future of unified communications: Forget 2012, how about 2020?
The unified communications market will evolve radically by 2020, fueled in part by mobile broadband and cloud services adoption.Tip
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Top unified communications definitions for UC professionals in 2011
After crunching numbers to see which unified communications definitions our readers searched for most in 2011, one thing's clear: As UC evolves, you like to return to the basics.Feature
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The tipping point: Top unified communications issues for 2012
Will UC hit a tipping point in 2012? There are five unified communications issues driving a transformation in business communications that will begin to reframe UC in 2012.Tip
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Adding up the real costs of so-called 'free' Microsoft Lync
Using Microsoft Lync as a corporate UC system is cheap -- free, even, right? While Lync licenses are free, installing Lync may cost more than you’ve bargained for.Tip
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The power of virtualized video conferencing from Vidyo
Vidyo rolls out the industry’s first virtualized video conferencing infrastructure, delivering high-quality, scalable video conferencing to any endpoint.Tip
- VIEW MORE ON : UC Architecture and Service Models