Social Networking for Business News
January 10, 2017
Gone are the days of dial-up internet and ubiquitous AOL accounts, when Meg Ryan had mail and no one owned a smartphone. Yet, many years and seven iPhone generations later, email -- for all its frustrations and shortcomings -- still reigns as the ...
November 01, 2016
HipChat is offering through its marketplace an add-on for Amazon Alexa integration. The SoftServe voice bot is aimed at software development teams.
October 20, 2016
Cisco buys startup Worklife to fold its team-meeting software into Spark. Worklife provides tools for creating and sharing tasks, agendas and meeting notes.
October 12, 2016
Facebook's enterprise social network, Workplace, lacks integration with popular business applications and protections for corporate data.
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Organizations must involve early adopters in the process when deploying social collaboration software to ensure widespread adoption, according to UC expert Jon Arnold. Continue Reading
Mobile collaboration is the use of mobile devices and collaborative apps to allow geographically dispersed people to work together on endeavors ranging from small personal projects to high-profile enterprise teamwork. Continue Reading
From building a social strategy to engaging users, learn how to make your enterprise social network deployment successful. Continue Reading
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As a younger generation of workers favors messaging-based communication, team chat apps have emerged to fit the changing needs for business social software. Continue Reading
As team messaging applications such as Slack and Cisco Spark grow in popularity, they could decrease reliance on email, 1-800 customer service numbers and even LinkedIn. Continue Reading
Small talk can yield a big return on investment. In an age when most workplace communication happens digitally, team messaging apps -- and their GIFs -- boost morale. Continue Reading
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Microsoft's cross-suite strategy, or lack thereof, for Office 365 collaboration tools has felt disjointed. But after the vendor's recent moves, users should see more cohesion. Continue Reading
Email is here to stay, for now. But new collaboration apps could reposition email within a broader service for better communication outside your company. Continue Reading
Social customer service is engaging customers where they gather online. Expert Lisa Durant explains how to best handle these online interactions. Continue Reading
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Employees love the ease of downloading apps. But IT needs to be vigilant in providing workers with what they want while maintaining security over SaaS products. Continue Reading
Even all the benefits of business social software can't ensure enterprise adoption. Here are four tactics to make your social deployment successful. Continue Reading
Social media and collaboration overlap, but are not the same. Unified communications expert Dave Michels explains the difference between the two. Continue Reading