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Social Networking for Business News
August 13, 2014
As Yammer's co-founder leaves the company, Microsoft plans to deepen the integration of Yammer with Office 365 and Outlook. Learn more about the Microsoft-Yammer social integration.
May 14, 2014
Cisco has discontinued its WebEx Social platform and its own home-grown social efforts, and announces partnership with Jive for social strategy.
March 24, 2014
At Enterprise Connect, attendees and speakers argued about whether to give Millennial employees the tools they want.
March 20, 2014
At Enterprise Connect 2014, a panel discussed how the combination of social and UC can help remove enterprise fears around 'social' tools.
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In devising and implementing a social CRM strategy, companies need to look within and make sure their company culture is set up for success before the first tweet is posted. Continue Reading
Social media and collaboration overlap, but are not the same. Unified communications expert Dave Michels explains the difference between the two. Continue Reading
Strict network policing will not solve productivity problems stemming from excessive social media use, and the tactic could backfire. IT managers should embrace social media in the enterprise and create best practice guidelines for employee usage... Continue Reading
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Rob Arnold, industry analyst for Frost & Sullivan predicts deeper integration between social enterprise tools, UC and collaboration offerings in 2014. Continue Reading
Even all the benefits of business social software can't ensure enterprise adoption. Here are four tactics to make your social deployment successful. Continue Reading
Social media integration with contact center products can help enterprises upgrade their call center strategies by providing social customer care. Continue Reading
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Looking to improve the performance ratings of your contact center? Consider using social collaboration platforms internally. Continue Reading
Enterprises need social network software that can integrate with existing UC and business platforms, according to 'Gartner's Magic Quadrant report. Continue Reading
Social project management tools can boost productivity. Clarizen updates its collaboration tool, combining project management with social engagement. Continue Reading
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Unified communications and collaboration have merged with social software to create collaborative communications. Continue Reading
In order to reap social media benefits, enterprises must define a social media strategy, which includes revisiting technology and security policies. Continue Reading
The definition of social media is in the beginning stages of becoming part of unified communications, says analyst Zeus Kerravala. Continue Reading