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What is a call park phone feature and how does it work?

UC expert, Matt Brunk, explains a call park phone feature, how it works and how it compares to a visual call park feature in this expert response.
What drivers are funding the growth of video platforms?

There are four drivers that are spurring video interest and funding the procurement of video platforms, says Nemertes Research's Irwin Lazar.
ShoreTel's Mobility app and dock transform desk phones

ShoreTel's new docking station and Mobility client can transform smartphones and tablets into desk phones.
4 steps for multi-vendor management of UC environments

Managing multiple vendors in any IT environment is difficult. Try mixing UC vendors and it's next to impossible. These 4 steps ease multivendor woes.

Mobile Unified Communications

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Voice over WLANs: Markets that benefit from VoWLAN solutions

Jim Geier's book Deploying Voice over Wireless LANs gives examples of how several different vertical markets benefit from wireless LAN voice networks. Book Chapter
Understanding VoWLAN

Like VoIP, VoWLAN contributes to cost efficiency. Because calls can be routed over the data network internally or over the Internet externally, mobile telephony costs can be eliminated or decreased significantly. In the long term, VoWLAN deployment i... Learning Guide
How to secure mobile devices in Exchange Server 2007

Direct Push technology has been extended in Exchange Server 2007 to allow greater control over mobile device security. In this step-by-step guide, Exchange MVP Brien Posey explains how to create an ActiveSync Mailbox Policy, how to assign that mobile... Step-by-Step Guide
VoIP Learning Guide

This guide explains what VoIP is, how it's used, and how it fits into the enterprise. Check back often for updates and new additions. Learning Guide

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Telecom
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