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Mobile Unified Communications News
November 03, 2017
Bots, analytics and artificial intelligence tools are booming. Contact center AI, in particular, could enhance employee productivity and improve customer service.
September 14, 2017
In UC news this week, 8x8 and Atlassian integrate their team communication tools, while AeroFS and Redbooth merge on collaboration and task management software.
August 31, 2017
Analysts discuss streaming video's important role in healthcare organizations, the positive effect of AI capabilities on customer service, and how to evaluate mobile devices.
May 09, 2017
In UC news, BroadSoft launches a PaaS product that aims to accelerate the delivery of cloud services to enterprises. Meanwhile, the Amium app targets external collaboration.
Mobile Unified Communications Get Started
Bring yourself up to speed with our introductory content
While hurdles exist, wireless voice over LTE, or VoLTE, could bring innovation to video conferencing, IM and file sharing that improves mobile unified communications with new apps and services. Continue Reading
Mobility is now the norm for today's workers, and they need a collaboration service that functions in and away from their offices. Enterprises must look for mobile UCC services that meet their workers' needs. Continue Reading
From network infrastructure to UC strategies, learn how to make your enterprise unified communications deployment successful. Continue Reading
Evaluate Mobile Unified Communications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Voice and IoT go hand in hand, freeing users from being tied down by screens and data input. Continue Reading
Harvesting the power of the iPhone, Safari web browser and other search assets, Apple is looking to cultivate integrated chat between businesses and customers. Continue Reading
UC mobility has lacked adoption, but the solution could be invisibility, as software tools and mobile carriers can now hide UC calling features within smartphones. Continue Reading
Manage Mobile Unified Communications
Learn to apply best practices and optimize your operations.
As more services move to the cloud and become more mobile, if the network is invisible and performs well, IT pros are doing their jobs in users' eyes. Continue Reading
Mobile video conferencing can promote better meeting engagement. But enterprise users need to take steps to maintain an effective video collaboration session. Continue Reading
Mobile-first collaboration is a vital part of a UC strategy. Industry expert Jon Arnold explains why organizations must prioritize mobile collaboration for their employees. Continue Reading
Problem Solve Mobile Unified Communications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
How can you make sure your UC infrastructure can keep up with mobile device software and hardware updates? Expert Carrie Higbie explains how to prepare your network for ever-changing UC mobility needs. Continue Reading
Developing WebRTC mobile apps that include voice and video calling is a lot easer than many developers think, and many vendors have switched to the technology. Continue Reading
Are you looking to deploy UC mobile applications? Take a look at four factors IT should evaluate before adding video or Web conferencing to a tablet. Continue Reading