Email Alerts
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Cisco takes enterprise telephony lead, riding an IP PBX wave
After years of steady gains in the enterprise telephony market with IP PBX technology, Cisco has topped Avaya and Nortel in quarterly sales while better positioning itself for the downturn. Article | 18 Dec 2008
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Distributed calling centers helped 'Barack the vote'
The same call center techniques that drove record numbers to the polls could help enterprises cut costs and improve retention. Article | 06 Nov 2008
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Digium's Asterisk PBX does God's work at Midwest church
When its leased TDM PBX hit the wall, the Calvary Church turned to Digium for an open source, Asterisk-based IP PBX system. Article | 27 Aug 2008
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Gores will try to resurrect a stagnant Siemens with a renewed focus
As Gores Group tries to push Siemens' telephony business back toward growth, focus and some new partnerships may prove key. Article | 07 Aug 2008
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IP telephony management software essential to large-scale deployments
Vendors such as Clarus Systems, NetQoS and InfoVista are offering specialized software for IP telephony management. Large enterprises can no longer get away with manual testing and performance management. Article | 07 Jul 2008
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Emergency 911 call centers moving toward unified communications
The nation's emergency 911 call centers are built on antiquated analog technology that can't handle modern messaging. Vendors like Avaya are offering IP-based unified communications and call center technology to help them modernize. Article | 12 Jun 2008
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Microsoft OCS powerful but needs third parties for complete solution
Microsoft OCS gives enterprises much of the unified communications capability they need, but to truly tap into UC's power, they must also look to third parties. Article | 05 Jun 2008
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IP PBX market softens while Cisco continues to conquer
Infonetics Research found that the North American IP PBX market slumped by 2% in the first quarter of this year while Cisco continued to conquer the space. Article | 03 Jun 2008
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ShoreTel beefs up UC offering for SMBs
ShoreTel has announced a new version of its IP communications platform that introduces tighter integration between media and new IM and presence capabilities, but it also features integration with Microsoft's outdated LCS platform. Article | 22 May 2008
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Nortel offers SMBs open-source-based, SIP-flavored unified communications
Nortel has launched SCS 500, a software-based unified communications platform based on SIPfoundry's SIP-flavored open source technology. Article | 15 Apr 2008