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IP Telephony Systems News
May 19, 2017
As it acquires Toshiba's unified communications assets, Mitel says it is keenly focused on the UCC market, expanding its customer base and moving organizations to the cloud.
March 28, 2017
Microsoft has added call management features to Skype for Business telephony. The company introduced the improved version of the cloud-based software at Enterprise Connect.
March 21, 2017
The unified communications industry is undergoing changes. Track these latest trends in our comprehensive coverage of Enterprise Connect 2017.
January 23, 2017
As the UC vendor files for bankruptcy protection, it assures customers that products and services will continue. But, as the Avaya debt story unfolds, what's after Chapter 11?
IP Telephony Systems Get Started
Bring yourself up to speed with our introductory content
An electret microphone is a widely-used electronic communications and audio recording device. The devices are a type of condenser microphone. Continue Reading
A microphone is a device that translates sound vibrations in the air into electronic signals or transmits them to a recording medium. Continue Reading
VoIP enables voice and multimedia communications, such as phone calls, over the internet and other IP-based networks, and allows enterprises to operate a single voice and data network. Continue Reading
Evaluate IP Telephony Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
UC mobility has lacked adoption, but the solution could be invisibility, as software tools and mobile carriers can now hide UC calling features within smartphones. Continue Reading
Conference room systems have seen a resurgence, as vendors look to improve content sharing among multiple presenters. Cisco Spark Board and Polycom Pano are just two examples. Continue Reading
In this video, see how API vendors are providing the building blocks to support web-based communications. Browser-based calling, in particular, is a fundamental feature. Continue Reading
Manage IP Telephony Systems
Learn to apply best practices and optimize your operations.
Skype for Business issues and drawbacks remain, but with a few expert tips and the proper deployment strategy the popular product can work in your company. Continue Reading
Microsoft's Skype for Business has seen increased adoption in the enterprise, but there are crucial steps IT should take before deploying Skype for Business voice service. Continue Reading
As UC platforms become more open to the outside world, IT leaders need to heed newer threats, including guest-access features, federation capabilities and cloud services. Continue Reading
Problem Solve IP Telephony Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Proper voice security in the network requires voice gateway isolation, patch protection, next-generation firewalls, traffic encryption and limiting certain VoIP features. Continue Reading
A strategically placed firewall within your network infrastructure can help mitigate VoIP attacks. But encryption and proxy services add enhanced security. Continue Reading
How can we make sure our VoIP phone system can grow with our company? Telephony expert Jon Arnold explains how the flexibility of VoIP allows it to keep pace with growth. Continue Reading