New & Notable
IP Telephony Systems News
September 11, 2014
The latest Android-based GXV3275 Grandstream phone is impressive, but iPhone users will discover some buggy integration when syncing.
August 14, 2014
Voxbone, like other over the top (OTT) providers, is seeing more interest from enterprises and call centers for unified communications (UC) services like SIP. Learn why in this Q&A.
July 10, 2014
Miami-based Menin Hospitality deployed the Mitel cloud UC platform for scalable and reliable communications across its multiple hotel locations.
June 26, 2014
Q1 2014 revenue reported by Infonetics Research puts Microsoft ahead as a unified communications market leader, but Cisco is just barely behind.
IP Telephony Systems Get Started
Bring yourself up to speed with our introductory content
Of all the video phone reviews on the market, experts Kim Lindros and Ed Tittel chose six top video phones worth considering for your organization. Continue Reading
T.38 is a protocol for sending faxes over a voice over IP (VoIP) network or the Internet in real time. Continue Reading
Skype protocol is a peer-to-peer Internet telephony protocol used to move encrypted voice over IP (VoIP) traffic between Skype members' computers (peers). Continue Reading
Evaluate IP Telephony Systems Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Is a PBX system required when organizations move to VoIP? Or do they need to replace it? Telephony expert Jon Arnold explains the options available to organizations. Continue Reading
MS Lync may change the game for UC, as software firms move into a market networking providers once dominated. Lync integrates it all -- Outlook and instant messaging and video calls -- but can enterprises really get rid of their legacy PBX systems? Continue Reading
For employees who work out of the office, are softphone clients or mobile phones the best option? Telephony expert Jon Arnold explains the difference between softphones and mobile phones, and the perks of using softphone clients. Continue Reading
Manage IP Telephony Systems
Learn to apply best practices and optimize your operations.
When it comes to UC and VoIP equipment, there is no one-size-fits-all for enterprises, according to telephony expert Matt Brunk. Brunk explains how you can measure your enterprise's UC and VoIP equipment needs. Continue Reading
UC security must be a part of the network security picture. Enterprises are turning to providers for help with securing VoIP and video traffic. Continue Reading
The average person carries three mobile devices, according to an informal poll conducted last year by Sophos Labs. While Kindles and Fitbits probably aren't making their way onto corporate wireless LANs (WLANs), more enterprises must provide ... Continue Reading
Problem Solve IP Telephony Systems Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
There are many ways enterprises can connect their VoIP systems to branch offices. Expert Michael Brandenburg explains what options are available. Continue Reading
Do use cases for Fax over IP still exist or has communication by fax machine become obsolete? Expert Jon Arnold explains what fax's future holds. Continue Reading
After years of predictions, the enterprise transition from PBX systems to UC platforms is finally gaining speed as vendors phase out PBX support. Continue Reading