IP Telephony ROI news, help and research - SearchUnifiedCommunications.com

IP Telephony ROI

  • Adding VoIP to an existing network

    ITKnowledge Exchange member "bklynbound" knows VoIP can save the company money, but finding a solution that will smoothly integrate with bi-coastal PBX partners Avaya and Toshiba Strata could bring more headaches than it's worth. Read the advice "bkl...  ITKnowledge Exchange Advi

  • Coverage of VoiceCon 2005

    SearchEnterpriseVoice.com recently traveled to Florida to provide you with in-depth coverage of VoiceCon 2005. Check out our extensive coverage.  Special Report

  • See More: Essential Knowledge on IP Telephony ROI

  • Top 5 trends in enterprise IP telephony

    What comes after full-scale IP telephony deployment? There are five important trends shaping the future of enterprise IP telephony.  Tip

  • Pulling the plug on desk phones and PBX phone systems

    Desk phones and PBX phone systems have been the de facto standard for years. Not sure if you’re ready to let go? Ask yourself these questions and find out.  Tip

  • The future of IP telephony still trapped in the PBX era

    The future of IP telephony and the IP PBX is still locked in the PBX era. Enterprises need to stop treating IP telephony systems like TDM systems.  Tip

  • Open source -- What voice managers need to know

    Open source technology can make sense for VoIP deployments, and can be used in a hybrid approach with existing proprietary hardware or software. Learn more in this tip.  Tip

  • VoIP management tools: Calculating ROI

    Before purchasing management tools for VoIP, you may need to calculate the return on investment (ROI) to justify the cost of those tools. In this tip, Gary Audin explains how to calculate ROI and provides specific checklists for calculating the ROI f...  Tip

  • Checklist: Getting the management dollars for VoIP

    Tools for managing VoIP are important to a successful implementation, but investing in management tools outside the ones your VoIP vendor provides may be a tough sell. In this tip, Gary Audin provides a checklist for analyzing the investment to help ...  Tip

  • VoIP billing and tracking

    What are your options for keeping track of VoIP calls made in your organization? How can you manage the billing process? In this tip, we profile your options, including software-based tracking and billing, hosted solutions and outsourcing.  Tip

  • VoIP helps company trim costs, response time

    Byram Healthcare needed an efficient system to deal with thousands of customer support phone inquires. The company implemented a VoIP system that has helped it cut costs and more effectively respond to customers' needs.  Tip

  • Improved productivity with UM apps mean big savings?

    Enterprise voice applications: Will they improve productivity enough to justify implementation costs? Site expert Sanjeev Sawaii explores the cost considerations of VoIP and other enterprise voice applications in this tip.  Tip

  • The network is healthy -- now what?

    Carrie Higbie looks at evaluating your systems to formulate the most cost effective plan over the entire lifecycle of your equipment.  Tip

  • See More: Tips on IP Telephony ROI

  • IP address (Internet Protocol Address)

    The Internet Protocol (IP) is the method or protocol by which data is sent from one computer to another on the Internet.  Word

  • private branch exchange (PBX)

    A PBX (private branch exchange) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines.  Word

About IP Telephony ROI

Migrating to IP telephony usually involves proving ROI before you proceed. Here you'll find a library of articles on VoIP cost issues, resources for figuring cost and justifying deployment, case studies that show how your peers leveraged their investments, and our popular VoIP ROI calculator.