IP Telephony ROI News
December 29, 2015
Microsoft's new Office 365 E5 suite includes cloud telephony services, but the software faces some challenges with deployment and business adoption.
November 07, 2014
In buying UCaaS provider Telesphere, Vonage would expand reach in the UC market and add important UC services for call centers.
October 21, 2014
The $540 million Mitel acquisition bid for ShoreTel is about the smaller rival's U.S. customers, not its UC products and services.
June 30, 2014
This Q&A discusses how communications technology has evolved in the contact center and why a business case for unified communications is paramount.
IP Telephony ROI Get Started
Bring yourself up to speed with our introductory content
From deploying SIP trunks to securing them, learn the SIP trunking basics every network manager should know. Continue Reading
A PBX (private branch exchange) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. Continue Reading
The Internet Protocol (IP) is the method or protocol by which data is sent from one computer to another on the Internet. Continue Reading
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Evaluate IP Telephony ROI Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
In this unified communications buyer's guide, we help you choose the right VoIP vendor for your enterprise and evaluate important criteria when buying VoIP services. Continue Reading
The Adtran VoIP lineup, consisting of the NetVanta 7100 and 7060 IP PBX products, supports a wide range of features, including routing, switching and stateful firewall. Continue Reading
The Mitel VoIP platform consists of the 3300 series controllers. With support for up to 2,000 SIP trunks, the 3300 series can replace legacy telephony in small or large businesses. Continue Reading
Manage IP Telephony ROI
Learn to apply best practices and optimize your operations.
Should we replace our PBX with an on-premises IP-PBX system or cloud product? Expert Zeus Kerravala explains how to determine which implementation suits your enterprise best. Continue Reading
Total cost of ownership (TCO) metrics for new IP telephony systems are often overlooked by enterprises, according to a new study, but other factors rank high in importance. Continue Reading
Representitives from Avaya and Dialcom discuss their strategies for deploying unified communications and getting a real return on investment. Continue Reading
Problem Solve IP Telephony ROI Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
After years of predictions, the enterprise transition from PBX systems to UC platforms is finally gaining speed as vendors phase out PBX support. Continue Reading
You can make just about anything energy efficient, even telephone systems. See what options our unified communications expert suggests. Continue Reading
Learn what elements to account for when calculating the total cost of ownership (TCO) of your hosted unified communications solutions. Continue Reading