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IP Telephony News
August 17, 2017
Some Microsoft customers must quickly re-evaluate their UC strategy after the vendor announced its intent to end third-party PBX support for Exchange Online Unified Messaging in 2018.
June 06, 2017
In UC news, Jive Communications and Cisco partner to bring cloud voice services to Cisco handsets, while Oblong expands its suite of immersive visual collaboration products.
May 19, 2017
As it acquires Toshiba's unified communications assets, Mitel says it is keenly focused on the UCC market, expanding its customer base and moving organizations to the cloud.
March 28, 2017
Microsoft has added call management features to Skype for Business telephony. The company introduced the improved version of the cloud-based software at Enterprise Connect.
IP Telephony Get Started
Bring yourself up to speed with our introductory content
An electret microphone is a widely-used electronic communications and audio recording device. The devices are a type of condenser microphone. Continue Reading
A microphone is a device that translates sound vibrations in the air into electronic signals or transmits them to a recording medium. Continue Reading
VoIP enables voice and multimedia communications, such as phone calls, over the internet and other IP-based networks, and allows enterprises to operate a single voice and data network. Continue Reading
Evaluate IP Telephony Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
VoIP service providers have specific guidelines to meet to ensure E911 services are properly configured and meet regulatory standards. Learn how to maintain E911 compliance. Continue Reading
UC mobility has lacked adoption, but the solution could be invisibility, as software tools and mobile carriers can now hide UC calling features within smartphones. Continue Reading
Conference room systems have seen a resurgence, as vendors look to improve content sharing among multiple presenters. Cisco Spark Board and Polycom Pano are just two examples. Continue Reading
Manage IP Telephony
Learn to apply best practices and optimize your operations.
Vendor selection, cross-selling and in-depth product knowledge are the keys to success when it comes to offering Voice over IP services, Mike Bloomfield writes. Continue Reading
Skype for Business issues and drawbacks remain, but with a few expert tips and the proper deployment strategy the popular product can work in your company. Continue Reading
Microsoft's Skype for Business has seen increased adoption in the enterprise, but there are crucial steps IT should take before deploying Skype for Business voice service. Continue Reading
Problem Solve IP Telephony Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
As the telephone itself disappears from the voice communication process, engineering VoIP quality becomes more critical. Network managers assess what they're hearing now. Continue Reading
T1 and E1 network links have been used in networks for years, as has ISDN in some countries. Our expert looks at the differences among them and new networking options taking their places. Continue Reading
Proper voice security in the network requires voice gateway isolation, patch protection, next-generation firewalls, traffic encryption and limiting certain VoIP features. Continue Reading