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Developing a UC Strategy News
August 15, 2017
Unified communications vendors Avaya and Alcatel-Lucent Enterprise stumble in the latest Gartner Magic Quadrant, as Cisco, Microsoft and Mitel extend their market lead.
July 21, 2017
UC budgets are expected to rise in 2018 as organizations look to update aging voice infrastructure, promote user adoption and extend UC into contact centers.
April 14, 2017
The addition of cloud telephony to Skype for Business and growing interest in hybrid deployments means organizations must ensure their networks can support new requirements.
April 04, 2017
Communications APIs promise quick and easy deployments, but this new technology has its challenges. Three IT professionals share their API deployment experiences.
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Touchscreen whiteboards enhance content sharing and visual collaboration amid persistent workflows. But these newfangled products do have their limitations. Continue Reading
Learn what you need to know about mobility, the cloud, and calculating benefits when planning your unified communications and collaboration strategy. Continue Reading
To capitalize on WebRTC technology, organizations must understand its basic functionality and address its challenges. Read on to learn more about WebRTC basics. Continue Reading
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While UCaaS has its benefits for internal communications, CPaaS takes the lead for external communications. CPaaS expert Tsahi Levent-Levi breaks down the UCaaS vs. CPaaS debate. Continue Reading
As a fairly new business technology, touchscreen whiteboards are trying to find their way into the enterprise market. Some companies, however, are struggling to find use cases. Continue Reading
Large-screen collaboration devices are like UC in a box, featuring video conferencing and screen sharing. But these digital displays can be costly and lack interoperability. Continue Reading
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When UC apps -- such as voice and video -- create network disruptions, organizations should know what network diagnostic tools are needed to resolve issues. Continue Reading
Unified communications providers now offer several features across their platforms. Organizations that align with a single vendor could cut costs and simplify deployments. Continue Reading
When a unified communications platform lacks up-to-date functionalities or reaches its end of life, enterprises need to research other vendors and products to upgrade UC systems. Continue Reading
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Team collaboration isn't one-size-fits-all. Distinct user needs must be considered when creating a collaboration assessment to find the best team collaboration apps for your users. Continue Reading
Preparing a request-for-proposal document for potential UC cloud services requires several elements. Learn how to write an RFP for cloud UC to meet your organization's needs. Continue Reading
Security is a priority when moving communications to the cloud. Organizations must do their due diligence when evaluating cloud providers' UC security expertise. Continue Reading