Developing a UC Strategy News
September 09, 2016
Following an uncertain summer, unified communications vendor consolidation has made some customers postpone purchases, while others expect price drops and market innovation.
August 30, 2016
As some UC vendors look to sell off assets and others look for acquisitions, enterprise buyers shelve purchasing decisions, as they await the outcome of industry consolidation.
July 29, 2016
In UC news, Gartner's UC Magic Quadrant shows a maturing on-premises market; a survey of SMBs -- and their experiences with hosted UC -- provides five key findings.
June 21, 2016
The LinkedIn acquisition should help Microsoft's analytics and streaming video initiatives, according to industry experts. But questions remain over the privacy of LinkedIn users.
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Learn what you need to know about mobility, the cloud, and calculating benefits when planning your unified communications and collaboration strategy. Continue Reading
To capitalize on WebRTC technology, organizations must understand its basic functionality and address its challenges. Read on to learn more about WebRTC basics. Continue Reading
You put the future in front of them, yet users still embrace 1-800 conferencing lines. The disconnect often stems from insufficient end-user training and internal marketing. Continue Reading
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Finding the right video conferencing product depends on the size of your business and your particular use case. On-premises and cloud services are also a key consideration. Continue Reading
ShoreTel Connect CLOUD provides several software and hardware components, including a collaboration suite, mobility app, IP phones and contact-center capabilities. Continue Reading
The Interactive Intelligence PureCloud platform provides a cloud-based suite of communications, collaboration and contact-center applications aimed at organizations of all sizes. Continue Reading
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When evaluating team collaboration apps, organizations must determine which features are required for their users. Expert Jon Arnold offers advice on evaluating collaboration features. Continue Reading
Mobile-first collaboration is a vital part of a UC strategy. Industry expert Jon Arnold explains why organizations must prioritize mobile collaboration for their employees. Continue Reading
Managing on-premises and cloud-based apps is quite the balancing act. Enterprises need to determine how important each application is to their overall UC vision. Continue Reading
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Once an organization has found a use case for a WebRTC service, it must evaluate a specific and long list of requirements before attempting a WebRTC development. Continue Reading
Organizations that don't seek an employee consultation before deploying communications tools may struggle with adoption. Learn how to deploy tools that employees want to use. Continue Reading
Employee collaboration habits have prompted new ways of working, and IT's role has changed in the process. Employees are embracing collaboration, remote working and bringing their own apps and ... Continue Reading