Developing a UC Strategy News
September 09, 2016
Following an uncertain summer, unified communications vendor consolidation has made some customers postpone purchases, while others expect price drops and market innovation.
August 30, 2016
As some UC vendors look to sell off assets and others look for acquisitions, enterprise buyers shelve purchasing decisions, as they await the outcome of industry consolidation.
July 29, 2016
In UC news, Gartner's UC Magic Quadrant shows a maturing on-premises market; a survey of SMBs -- and their experiences with hosted UC -- provides five key findings.
June 21, 2016
The LinkedIn acquisition should help Microsoft's analytics and streaming video initiatives, according to industry experts. But questions remain over the privacy of LinkedIn users.
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Learn what you need to know about mobility, the cloud, and calculating benefits when planning your unified communications and collaboration strategy. Continue Reading
To capitalize on WebRTC technology, organizations must understand its basic functionality and address its challenges. Read on to learn more about WebRTC basics. Continue Reading
You put the future in front of them, yet users still embrace 1-800 conferencing lines. The disconnect often stems from insufficient end-user training and internal marketing. Continue Reading
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Hybrid cloud has become a popular option for organizations that want to maintain control over their UC environment. Learn how to make the most of hybrid cloud unified communications. Continue Reading
WebRTC support -- and a lack thereof -- has a major effect on the understanding of the technology. Learn why some aren't using WebRTC and its alternative options. Continue Reading
Organizations that plan on integrating communications with their business apps must carefully evaluate potential communications platform as a service providers to find the best fit. Continue Reading
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Before launching hybrid services for UC, make sure your organization is prepared. Learn how to evaluate your organization's needs and potential providers. Continue Reading
When evaluating team collaboration apps, organizations must determine which features are required for their users. Expert Jon Arnold offers advice on evaluating collaboration features. Continue Reading
Mobile-first collaboration is a vital part of a UC strategy. Industry expert Jon Arnold explains why organizations must prioritize mobile collaboration for their employees. Continue Reading
Problem Solve Developing a UC Strategy Issues
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The lines are blurring between contact center and unified communications platforms, as team messaging capabilities help agents collaborate and resolve customer issues. Continue Reading
Once an organization has found a use case for a WebRTC service, it must evaluate a specific and long list of requirements before attempting a WebRTC development. Continue Reading
Organizations that don't seek an employee consultation before deploying communications tools may struggle with adoption. Learn how to deploy tools that employees want to use. Continue Reading