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Communication Integration with Enterprise Applications News
July 20, 2017
Unify's OpenScape Cloud unified communications platform combines OpenScape Voice and Circuit in an attempt to rival UC products from Cisco, Mitel and Microsoft.
June 22, 2017
Zoom is offering its cloud-based video conferencing service on Cisco hardware through its integration app, Zoom Connector. Zoom's service competes with Cisco WebEx.
May 26, 2017
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools.
April 26, 2017
In UC news, while filing a debt reorganization plan, Avaya looks to streamline API deployments for organizations. Plus, Edgewater Networks and Polycom partner on a UC service.
Communication Integration with Enterprise Applications Get Started
Bring yourself up to speed with our introductory content
Communications platform as a service (CPaaS) is a cloud-based service that allows organizations to add real-time communication capabilities like voice, video and messaging to business applications by deploying application program interfaces (APIs). Continue Reading
When integrating APIs into your business applications, be sure to forecast your communications traffic, rank your business performance metrics and try out potential vendors. Continue Reading
The WebRTC architecture demands widespread knowledge of different computer science disciplines. Take this quiz to test your WebRTC technical expertise. Continue Reading
Evaluate Communication Integration with Enterprise Applications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
The influence of social media is clear: Today's users want to collaborate. Answer these questions to determine if social collaboration software is right for your business. Continue Reading
Twilio has introduced a new set of APIs that foster multichannel communications. The new suite of products is expected to push the evolution of the CPaaS market. Continue Reading
While text-based communication is growing in popularity, it lacks the context of voice or video communication. UC expert Jon Arnold explains how contextual communications can fill the gap. Continue Reading
Manage Communication Integration with Enterprise Applications
Learn to apply best practices and optimize your operations.
Embedding mobile communications into an app isn't as straightforward as deploying CPaaS. When enterprises integrate communications, two scenarios can affect their strategies. Continue Reading
While organizations are not heavily involved in managing APIs, they should note three important roles that emerge when deploying communication APIs across the enterprise. Continue Reading
Business messaging defies traditional telephony-centric, real-time communications. The persistence and efficiency of web-based messaging offers a new way to collaborate. Continue Reading
Problem Solve Communication Integration with Enterprise Applications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Unified communications security is venturing into unknown territory with the growing trend of embedding communications into business applications. New security challenges could emerge for IT as ... Continue Reading
Once an organization has found a use case for a WebRTC service, it must evaluate a specific and long list of requirements before attempting a WebRTC development. Continue Reading
WebRTC security involves two layers: the browser and the developer. When adopting WebRTC, enterprises need to consider the different security measures and implications in place. Continue Reading