Communication Integration with Enterprise Applications News
July 11, 2016
Gupshup has partnered with Cisco in building a chatbot app to help Cisco Live attendees get event information in Spark.
June 27, 2016
RingCentral has integrated its UCaaS products with Google Apps Unlimited, adding features that could appeal to larger companies.
June 20, 2016
Avaya plans to release in the fourth quarter software that can help contact centers provide better customer service on the web and on mobile devices.
May 26, 2016
This week in UC news, Samsung has released a mobile UC platform for SMBs to support mobile workers, while Agora.io has launched a cloud-based telemedicine service.
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The WebRTC architecture demands widespread knowledge of different computer science disciplines. Take this quiz to test your WebRTC technical expertise. Continue Reading
To capitalize on WebRTC technology, organizations must understand its basic functionality and address its challenges. Read on to learn more about WebRTC basics. Continue Reading
ORTC (object real-time communications) is an open source component of WebRTC that enables mobile endpoints to talk to servers and Web browsers with real-time communications capabilities. ORTC is under development by a W3C community group that is ... Continue Reading
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Skype for Business? How about Hangouts for Business? Google has unbundled consumer-centric communication apps from Hangouts, leaving it to focus squarely on enterprises. Continue Reading
Communications platform as a service, or CPaaS, can fortify business processes. But IT leaders need to educate internal developers on the availability of these emerging tools. Continue Reading
WebRTC development is expected to see significant progress, including new media flows and video codec support. Check out these six key areas that should see noteworthy upgrades. Continue Reading
Manage Communication Integration with Enterprise Applications
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APIs can help enterprises integrate communications into business workflows. This type of emerging UC integration is now more widely available and features rich capabilities. Continue Reading
WebRTC support can help organizations push mobility initiatives beyond smartphones and tablets. Expert Tsahi Levent-Levi explains how WebRTC can make employees truly mobile. Continue Reading
Users may not realize they can do more with video conferencing tools than recording and document sharing. Learn about some video conferencing features that users may not know they have. Continue Reading
Problem Solve Communication Integration with Enterprise Applications Issues
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WebRTC security involves two layers: the browser and the developer. When adopting WebRTC, enterprises need to consider the different security measures and implications in place. Continue Reading
Employees love the ease of downloading apps. But IT needs to be vigilant in providing workers with what they want while maintaining security over SaaS products. Continue Reading
This week in UC blogs, analysts discuss how shadow IT can align with an enterprise's collaboration strategy, and what WebRTC practices can be seen in an Internet trends report. Continue Reading