New & Notable
Collaborative Applications News
July 02, 2014
Cisco has acquired real-time collaboration startup Assemblage to help extend Cisco collaboration applications into the browser, without plugins.
June 26, 2014
Smart Technologies has released its SMART dry erase board and mobile app, SMART kapp, that will allow work to be saved and shared in real-time.
May 29, 2014
When buying contact center applications, some enterprises will need to focus on basic functionality instead of the bells and whistles.
May 21, 2014
The Cisco collaboration portfolio has been revamped, with new integrated endpoints and cloud-based meeting spaces.
Collaborative Applications Get Started
Bring yourself up to speed with our introductory content
UCC (unified communications and collaboration) is versatile conferencing software that takes the various methods used in conference calls such as text, audio, video and virtual white boards and makes them available through a single interface. Continue Reading
Our resident Microsoft Lync expert explains where to find IP phones that are compatible with Microsoft Lync Server. Continue Reading
While Cisco IP phones are not directly compatible with Microsoft Lync Server, there are ways to make them compatible. Lync guru Richard Luckett explains. Continue Reading
Evaluate Collaborative Applications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
The cloud has become an ideal delivery model for UC services. UC and collaboration cloud services have matured enough to support the infrastructure and complexities that come with UCC deployments. Learn why the cloud must be part of your deployment. Continue Reading
It can be difficult to quantify unified communications and collaboration benefits during deployment. Analyst Zeus Kerravala explains what enterprises can do to measure tangible collaboration benefits. Continue Reading
While more enterprises are looking at cloud-based UC, cost seems to be what drives companies both to and from unified communications as a service. Continue Reading
Manage Collaborative Applications
Learn to apply best practices and optimize your operations.
Flagship Mitel Contact Center offering expanded to include new self-service options for callers, mobile management for call center supervisors. Continue Reading
What big UC tech news articles did you miss in 2013? We highlight unified communications news stories in this top 10 countdown. Continue Reading
Looking to improve the performance ratings of your contact center? Consider using social collaboration platforms internally. Continue Reading
Problem Solve Collaborative Applications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
MS Lync may change the game for UC, as software firms move into a market networking providers once dominated. Lync integrates it all -- Outlook and instant messaging and video calls -- but can enterprises really get rid of their legacy PBX systems? Continue Reading
As more enterprises adopt WebRTC apps, will mobile and Web apps become a thing of the past? Expert Dave Michels explains. Continue Reading
Social media and collaboration overlap, but are not the same. Unified communications expert Dave Michels explains the difference between the two. Continue Reading