New & Notable
Collaborative Applications News
October 14, 2014
The Unify OpenScape platform has been chosen by We Energies, a Midwest utilities provider, to connect its multiple lines of communications.
September 12, 2014
Jive updated its cloud-based tools, including Jive Present and JiveX, for better mobility. It also unveiled early Cisco integrations.
August 21, 2014
Consumer Google services like Hangouts weren't always an option for enterprises. New partnerships with UC providers are making Google Enterprise Solutions more appealing as UC tools.
August 08, 2014
Dropbox for Business is now offering new security features around shared folders and links and new integration for a more seamless Dropbox file sharing experience.
Collaborative Applications Get Started
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Many organizations are moving their UC services to the cloud and migrating to unified communications as a service. Test your UCaaS IQ with our quiz. Continue Reading
Learn what you need to know about mobility, the cloud, and calculating benefits when planning your unified communications and collaboration strategy. Continue Reading
UCC (unified communications and collaboration) is versatile conferencing software that takes the various methods used in conference calls such as text, audio, video and virtual white boards and makes them available through a single interface. Continue Reading
Evaluate Collaborative Applications Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
The cloud has become an ideal delivery model for UC services. UC and collaboration cloud services have matured enough to support the infrastructure and complexities that come with UCC deployments. Learn why the cloud must be part of your deployment. Continue Reading
It can be difficult to quantify unified communications and collaboration benefits during deployment. Analyst Zeus Kerravala explains what enterprises can do to measure tangible collaboration benefits. Continue Reading
While more enterprises are looking at cloud-based UC, cost seems to be what drives companies both to and from unified communications as a service. Continue Reading
Manage Collaborative Applications
Learn to apply best practices and optimize your operations.
Learn what you need to be prepared for enterprise video integration, from collaboration use cases to the network requirements of video. Continue Reading
When buying contact center applications, some enterprises will need to focus on basic functionality instead of the bells and whistles. Continue Reading
Flagship Mitel Contact Center offering expanded to include new self-service options for callers, mobile management for call center supervisors. Continue Reading
Problem Solve Collaborative Applications Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
MS Lync may change the game for UC, as software firms move into a market networking providers once dominated. Lync integrates it all -- Outlook and instant messaging and video calls -- but can enterprises really get rid of their legacy PBX systems? Continue Reading
Our resident Microsoft Lync expert explains where to find IP phones that are compatible with Microsoft Lync Server. Continue Reading
While Cisco IP phones are not directly compatible with Microsoft Lync Server, there are ways to make them compatible. Lync guru Richard Luckett explains. Continue Reading