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Top unified communications definitions for UC professionals in 2011
After crunching numbers to see which unified communications definitions our readers searched for most in 2011, one thing's clear: As UC evolves, you like to return to the basics. Feature
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Enterprise social software primer: Next-generation collaboration
This primer offers everything you need to know to get started with enterprise social software, including key features and functions, business benefits and adoption challenges. Tutorial
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Google, Google+ and Circles set the world a spin again
Google+ takes on the epic challenge of digitally organizing our complex, real-life relationships with Circles. From the editor
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What to expect from video service providers
Here are the general operation services to expect from video service providers, and tips for adapting your network to work well with video service providers. Tutorial
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Instant messaging (IM) tutorial
Instant messaging (IM) has become the communication vehicle of choice for many enterprises. A real-time communication application, IM is essential to unified communications (UC) systems. This comprehensive tutorial details the ins and outs of IM oper... Learning Guide
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What UC is and isn't
Want to know what unified communications (UC) is and what UC isn't? Find out here and learn about key UC elements and components. E-Book
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SIP tutorial
Session Initiation Protocol (SIP) is becoming the signalling protocol of choice in the IP telephony, VoIP and unified communications (UC) industries. This comprehensive tutorial details the ins and outs of basic SIP operation, security, troubleshooti... Learning Guide
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Enterprise social software Magic Quadrant: Assess user need first
Collaboration pros have three enterprise social software vendor paths, according to Gartner's social software Magic Quadrant -- choosing one requires assessing user need. News | 15 Sep 2011
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Breaking cultural barriers to enterprise social software adoption
The barriers to enterprise social software adoption are more cultural than technical. In this Q&A, Caleb Barlow, IBM director of UC, explains how UC pros can overcome them. News | 11 Aug 2011
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Multiway video collaboration turns everyone into a presenter
Vendors are evolving the screen-sharing features of their video collaboration products from a one-way, pass-the-ball experience to a multiway model that makes all participants presenters. News | 04 Aug 2011
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Microsoft/Skype: Once skeptical UC pros reassessing enterprise Skype
The Microsoft/Skype deal is prompting UC pros who were once enterprise Skype skeptics to give the VoIP provider a second look now that an established UC vendor is at the helm. News | 12 May 2011
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Web conferencing video improves, possible contender for desktop video
Web conferencing video tools have traditionally produced pixelated and jerky thumbnails, but vendors are now enabling high-quality and HD video at no additional cost. News | 01 Dec 2010
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Bringing UC tools into enterprise video conferencing
Although UC pros welcome integrations between UC tools and enterprise video conferencing products as a way to improve employee productivity, some still hesitate to implement them. Article | 11 Nov 2010
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Mobile UC with GPS, Wi-Fi and cellular automates presence, status
Mobile UC location-based applications that automatically update presence, status and call routing preferences with Wi-Fi, cellular signals and GPS are making mobile UC mindlessly easy and smoothing the path to adoption. Article | 12 Aug 2010
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UC pros lukewarm to social media plug-ins for collaboration platforms
Unified communications (UC) professionals aren't yet sold on the recent push from vendors to use social media plug-ins that embed consumer social networking feeds into UC and collaboration platforms. Article | 22 Jul 2010
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Wainhouse summit to focus on collaboration technology, education space
Collaboration technology and the education industry's rise as a UC, conferencing and collaboration market will be hot topics at the 2010 Wainhouse Research Collaboration Summit. Interview | 19 Jul 2010
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Why some users dread business collaboration tools, feel they waste time
Some users hate business collaboration tools. Developing a collaboration strategy ahead of deployment can help enterprises maximize UC investments by matching them to business needs and processes. Article | 03 Jun 2010
- See More: News on Collaborative Applications
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Communication and collaboration in 2020: Inside UC's faster future
By 2020, communication and collaboration advances like voice command, quick response codes and cloud adoption will streamline workplace interaction and simplify regular tasks. Tip
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The future of unified communications: Forget 2012, how about 2020?
The unified communications market will evolve radically by 2020, fueled in part by mobile broadband and cloud services adoption. Tip
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The tipping point: Top unified communications issues for 2012
Will UC hit a tipping point in 2012? There are five unified communications issues driving a transformation in business communications that will begin to reframe UC in 2012. Tip
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Video conferencing security: Keeping private meetings private
Common approaches to building a formidable video conferencing security architecture include encryption, presence and identity management and acceptable use policies. Tip
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Unlocking the benefits of mobile UC with wireless LANs
The wireless LAN makes way for the successful integration of mobile UC applications like presence, mobile video conferencing and VoWLANs. Tip
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Telepresence systems should offer greater user control
Telepresence is almost as good as being there, but until telepresence systems offer users greater control over what they see, telepresence will fall short of in-person meetings. Tip
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How to engage users and build business social software adoption rates
Despite the benefits of business social software, many employers and workers are dubious. Learn how to fast-track internal social software adoption by educating and engaging users. Tip
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Managing integrated communications, consumerization and security
Trends in consumerization compounded by pressure to provide integrated communications have some businesses struggling to deliver and secure complicated, customizable technologies. Tip
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Consumer apps for business: Just deal with it?
The use of consumer apps for business is inescapable. Rather than fighting it, enterprises should provide policies and guidelines to ensure security and compliance. Tip
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Integrating video and unified communications: Video as a core UC tool
The prevalence of video products at this year's Enterprise Connect shows that integrating video and unified communications has become a key focus of providers in the UC market. Tip
- See More: Tips on Collaborative Applications
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Using Google Apps, Google+ for remote communication and collaboration?
Can Google Apps and Google+ be used to facilitate communication and collaboration for an enterprise's remote knowledge-based workforce? UC expert Paul McMillan offers his take. Answer
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Enterprise social software: Should I pay for a vendor-based client?
Should businesses invest in internal, vendor-based enterprise social software or stick with free, public social networking clients? UC expert Paul McMillan weighs in. Answer
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Troubleshooting issues with running hosted Microsoft Lync for Mac
Is Lync for Mac supposed to be deployed with Lync Online or with Lync Server? If you chose the wrong one, how do you get Lync running the right way? Matt Brunk clears up the mess. Answer
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How do I resolve a "presence unknown" display issue when trying to build an OCS Access Edge?
Integration and collaboration expert Hugh Marlor explains how to avoid the Windows 2008 issue of encountering a "presence unknown" display when trying to build an OCS Access Edge. Ask the Expert
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Are unified messaging and instant messaging the same thing? How are they distinguished from one anot
Learn the differences between unified messaging (UM) and instant messaging (IM) from UC expert Tony Bradley. Ask the Expert
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Is the iPhone a good choice for my business?
With the recent launch of the 3G iPhone, enterprises are wondering if the device is well-suited to business use. IP telephony expert Jon Arnold details the pros and cons of enterprise iPhone usage, from application support to reliability concerns, an... Ask the Expert
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What's the difference between collaboration and web conferencing?
Although the terms "collaboration" and "web conferencing" are similar, there are subtle differences in their meanings that can better help you understand what they are and what they do. Ask the Expert
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Will unified communications be able to integrate with IM applications?
Unified Communications solutions are intended to incorporate all manners of conveying information and will almost certainly include some form of instant messaging capability. Ask the Expert
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Unified communication applications for businesses with remote workers
Unified messaging applications provide a way for remote employees to participate and feel like part of the office, while working off-site. Ask the Expert
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Is a unified communications application the best fit for a teleworker environment?
SearchVoIP.com expert Carrie Higbie suggests UC solutions for a teleworker environment. Ask the Expert
- See More: Expert Advice on Collaborative Applications
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rich presence technology (RPT)
Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doing it... (Continued) Word
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real-time communications dashboard (RTCD)
A real-time communications dashboard (RTCD) is an application designed to facilitate efficient, convenient real-time communications (RTC) in a business environment. RTC is any mode of telecommunications in which all users can exchange information ins... Word
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presence leveraging
Presence leveraging refers to any technology that supports and expands presence, the ability of a network subscriber to locate and identify any other user's computing device as soon as the other user connects to the network... (Continued) Word
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Web conferencing
Web conferencing is a form of real-time collaboration in which multiple computer users, all connected to the Internet, see the same screen at all times in their Web browsers. Some Webconferencing systems include features such as texting, VoIP (voice ... Word
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real-time communications (RTC)
Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency. In this context, the term "real-time" is synonymous with "live." (Continued) Word
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instant messaging (IM or IM-ing or AIM)
Instant messaging (sometimes called IM or IMing) is the ability to easily see whether a chosen friend or co-worker is connected to the Internet and, if they are, to exchange messages with them. Word
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Managing use of consumer collaboration tools, mobile devices for work
Should enterprises let employees use consumer collaboration tools and personal mobile computing devices for work? Ted Schadler of Forrester Research weighs in. Video
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Reality Check: Enterprise IM security and social networking security
With the rise of social networking and other forms of communication such as enterprise-level instant messaging (IM), security problems like malware, viruses and data leakage can harm any enterprise network. In this podcast, our expert discusses best ... Podcast
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Communication and collaboration in 2020: Inside UC's faster future
By 2020, communication and collaboration advances like voice command, quick response codes and cloud adoption will streamline workplace interaction and simplify regular tasks. Tip
-
The future of unified communications: Forget 2012, how about 2020?
The unified communications market will evolve radically by 2020, fueled in part by mobile broadband and cloud services adoption. Tip
-
Top unified communications definitions for UC professionals in 2011
After crunching numbers to see which unified communications definitions our readers searched for most in 2011, one thing's clear: As UC evolves, you like to return to the basics. Feature
-
The tipping point: Top unified communications issues for 2012
Will UC hit a tipping point in 2012? There are five unified communications issues driving a transformation in business communications that will begin to reframe UC in 2012. Tip
-
Using Google Apps, Google+ for remote communication and collaboration?
Can Google Apps and Google+ be used to facilitate communication and collaboration for an enterprise's remote knowledge-based workforce? UC expert Paul McMillan offers his take. Answer
-
Enterprise social software: Should I pay for a vendor-based client?
Should businesses invest in internal, vendor-based enterprise social software or stick with free, public social networking clients? UC expert Paul McMillan weighs in. Answer
-
Video conferencing security: Keeping private meetings private
Common approaches to building a formidable video conferencing security architecture include encryption, presence and identity management and acceptable use policies. Tip
-
Unlocking the benefits of mobile UC with wireless LANs
The wireless LAN makes way for the successful integration of mobile UC applications like presence, mobile video conferencing and VoWLANs. Tip
-
Troubleshooting issues with running hosted Microsoft Lync for Mac
Is Lync for Mac supposed to be deployed with Lync Online or with Lync Server? If you chose the wrong one, how do you get Lync running the right way? Matt Brunk clears up the mess. Answer
-
Telepresence systems should offer greater user control
Telepresence is almost as good as being there, but until telepresence systems offer users greater control over what they see, telepresence will fall short of in-person meetings. Tip
- See More: All on Collaborative Applications
About Collaborative Applications
Collaborative applications aid business collaboration by helping users to easily work together. Many types of collaborative tools -- including unified messaging, project management software, document sharing and whiteboarding tools -- are available to help knowledge sharing among employees. Learn how to choose the right collaboration software and how to evaluate specific features, like presence and real-time communications dashboards, so that IT can maximize productivity across the enterprise.