In this podcast, industry expert Jon Arnold explains how voice-centric IP PBXs are limited compared with converged communications, which can integrate other modes such as video, chat, email and so on. He also emphasizes the importance of SIP trunking and how enterprises can expect end-to-end IP to become more of a reality. Finally, Jon addresses financial ROI and some of the other factors that should be considered when linking VoIP islands.
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Discussing VoIP islands with Jon Arnold
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This was first published in October 2009