Reality Check: What Avaya's Nortel acquisition means for customers

With Avaya's $900 million acquisition of Nortel's enterprise division confirmed, a new chapter is beginning for both Avaya and Nortel customers. This is the largest acquisition in the history of the market, changing the game for all players in the enterprise voice sector. But is Avaya's purchase going to pay off? What is Avaya really getting from Nortel's enterprise division? More importantly, how should Nortel customers proceed?

In this month's edition of Reality Check, we sat down with Leigha Cardwell, site editor for SearchUnifiedCommunications.com, who has been following the story since the Nortel fall. Leigha discusses how Avaya's Nortel acquisition affects the market, including a possible chain reaction of other major acquisitions. She also offers advice to Nortel customers who may feel uncertain in the coming months. Be sure to tune in to our podcast in February 2010, when Avaya is set to present its roadmap to customers.
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This was first published in December 2009

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