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Unified Communications News Archive

26 Jun 2008
    Unified Communications opportunity can be lost by bad management
Properly managing unified communications and educating staff can mean the difference between accelerating business, and killing concentration and personal time.
17 Jun 2008
    Unified communications' business value cloudy, but enterprises want it
Interest in unified communications (UC) is growing, according to Forrester Research, but adoption of the technology is not. Business executives are bullish on the technology, but c...
12 Jun 2008
    Emergency 911 call centers moving toward unified communications
The nation's emergency 911 call centers are built on antiquated analog technology that can't handle modern messaging. Vendors like Avaya are offering IP-based unified communication...
05 Jun 2008
    Microsoft OCS powerful but needs third parties for complete solution
Microsoft OCS gives enterprises much of the unified communications capability they need, but to truly tap into UC's power, they must also look to third parties.
03 Jun 2008
    IP PBX market softens while Cisco continues to conquer
Infonetics Research found that the North American IP PBX market slumped by 2% in the first quarter of this year while Cisco continued to conquer the space.
02 Jun 2008
    Disaster and recovery in the VoIP/IPT RFP
Ensuring disaster and recovery in the VoIP/IPT RFP is about asking vendors the right questions upfront. Make sure your company's RFP templates adequately define its requirements.
29 May 2008
    Cisco Motion could mean big changes down the road for UC
By making location and status data widely available, Cisco's Motion platform could become a de facto standard for unifying communications.
22 May 2008
    ShoreTel beefs up UC offering for SMBs
ShoreTel has announced a new version of its IP communications platform that introduces tighter integration between media and new IM and presence capabilities, but it also features ...
12 May 2008
    With videoconferencing, the more users the merrier
Some high-definition videoconferencing technologies are extremely expensive. Cheaper video solutions sacrifice quality but allow more people to collaborate.
08 May 2008
    For enterprises, mobile unified communications is still about the basics
For large enterprises, mobile communications is about getting fixed-mobile convergence right before moving on to advanced features.
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