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Level 3-CenturyLink merger could open doors for UC partners

In UC news, business partnerships are in question after CenturyLink's merger with Level 3. Meanwhile, RingCentral announces third-quarter revenue.

CenturyLink's $34 billion acquisition of Level 3 Communications is complete, and the two telecom providers have merged under the CenturyLink brand. But questions linger over what will become of Level 3's unified communications partnerships following the CenturyLink merger.

Level 3, based in Broomfield, Colo., announced a partnership with Amazon in July to offer the Amazon Chime communications service. Amazon chose Level 3 and Vonage to deliver Chime as a managed service with Level 3 targeting medium to large businesses. Level 3 also has UC partnerships with vendors such as AVI-SPL and Unify Square.

CenturyLink, based in Monroe, La., acquired Level 3 to expand its reach in the business communications market and compete against larger providers, such as AT&T and Verizon. UC partnerships could thrive as the Level 3-CenturyLink merger gives partners like Amazon a broader range of customers to target, according to Frost & Sullivan analyst Michael Brandenburg.

However, the CenturyLink merger with Level 3 is still in its early days. CenturyLink will take its time to refine the company's combined portfolio with as little impact to customers as possible, he said.

CenturyLink is "willing to take on multiple solutions that fit what their customers need or want," Brandenburg said. "I don't think they'll put partnerships in jeopardy at this point."

RingCentral revenue on the rise

RingCentral's revenue in the third quarter grew to $129.8 million, a 34% increase from the previous year. RingCentral CEO Vlad Shmunis attributed the results to growth in the unified communications as a service (UCaaS) provider's midmarket and enterprise business, as well as its channel partners.

RingCentral, based in Belmont, Calif., also saw its software subscription revenue grow 30% year over year to $119.4 million. The vendor's shares have more than doubled since the start of this year.   

A recent report from Synergy Research Group found that strong adoption was driving the UCaaS market. The report named RingCentral a market share leader based on quarterly revenues and subscriber seats. RingCentral was also named a market leader in the latest Gartner Magic Quadrant for UCaaS.

RingCentral has expanded its services this year by introducing new integrations with Google G Suite, Amazon Alexa and Slack, offering expanded coverage in Latin America and adding new quality of service analytics.

Vidyo revamps product portfolio

Vidyo has streamlined its product portfolio under its VidyoCloud platform. VidyoCloud supports two key platforms: VidyoConnect and VidyoEngage, as well as the Vidyo.io platform-as-a-service offering.

VidyoCloud offers a new user interface for a consistent experience across endpoints. It also offers noise suppression to filter background noise such as keyboard tapping. The platform is powered by Vidyo's new VP9 codec to support real-time video communications.

VidyoConnect is an enterprise meeting service for team collaboration. The service offers a unified experience across endpoints, from mobile devices to conference rooms. The service also offers a hybrid capability to manage video communication traffic within the corporate network.

VidyoEngage enables enterprises and healthcare systems to provide face-to-face video interactions with customers and patients. The service also offers integrations with DocuSign to streamline processes.

VidyoCloud also offers added support for Xamarin and Electron in Vidyo.io to allow app development from a single code base.

Next Steps

Partners see potential with Amazon Chime

Streamline communications with video PaaS

Growing UCaaS adoption changing IT roles

Dig Deeper on Collaborative Applications

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