IBM buys Ustream, launches cloud video service

This week in UC news, IBM has acquired Ustream and added cloud-based video to its cloud service portfolio, while a survey found the hosted PBX market is steadily growing.

IBM is expanding its cloud services with the acquisition of cloud-based video streaming provider Ustream.

IBM has added a cloud video service unit to its cloud portfolio that will offer open API development, digital and visual analytics, and simplified management. IBM created the unit to meet enterprise needs for a secure and scalable cloud-based platform to manage their video services. The new cloud video service will combine technology from Ustream and from multiscreen video service provider Clearleap, which IBM acquired in December.

Organizations will have access to Ustream's API development platform, which allows organizations to create custom video apps and embed video into their business apps. The platform includes analytics and integrates with IBM's cloud app development platform, Bluemix.

The cloud video service will also include features such as management for live and on-demand video, secure internal communications and scalable live streaming.

Financial terms of the acquisition were not disclosed.

UCaaS, hosted PBX market reaching more organizations

The unified communications as a service (UCaaS) and hosted PBX market is seeing greater adoption, as more organizations move away from traditional on-premises systems, according to a survey from BroadSoft.

According to the survey of 129 global telecom service providers and industry leaders, cloud UC market share is expected to jump to 48% in the small business segment, 37% in the midmarket segment and 20% in the large enterprise segment by 2020. Currently, the small business segment comprises 10% market share, the midmarket 5% and the large enterprises 6%.

The survey found that UC is increasingly trending toward mobile, with 42% of respondents saying they believe that more than half of UC interactions will occur through mobile devices by 2020. One-third of small businesses are expected to adopt mobile-only UCaaS and hosted PBX services.

Over-the-top (OTT) messaging is expected to grow across businesses of all sizes, with 82% of respondents saying they expect OTT-integrated messaging and collaboration apps to disrupt the email market. New OTT services, when integrated with UC and business apps, will offer service providers a compelling value proposition, according to BroadSoft.

Mitel announces mobile collaboration updates

Mitel made a series of announcements this week, including a new workflow collaboration application, called MiTeam, which is embedded into the company's MiCollab offering. MiTeam is a workflow-oriented application, with project and topic-based workstreams, the company said in a statement.

MiTeam provides a space where co-workers can collaborate in a "stream," according to Jon Brinton, executive vice president and general manager of Mitel's cloud services. Team members can join the stream on any device they choose. Outside participants can join the stream if they are invited by a team member. Brinton said MiTeam is "a way for informal teams to do work in an efficient manner."

Mitel also announced a real-time healthcare service, which is a cloud-based, mobile and machine-to-machine integrated technology that addresses the growing eldercare population. -- Tracee Herbaugh, news writer

Barracuda expands Office 365 security

Barracuda has launched its Barracuda Essentials for increased security for Microsoft Office 365. The service offers three cloud-based services for security, archiving and backup.

The email security feature offers better filtering of junk mail, and includes multilayer security against email-based threats, encryption to protect data and content inspection.

The cloud archiving service includes mobile apps that users can access to search and retrieve email on any device. The service supports compliance retention and e-discovery requirements.

The cloud backup service gives IT administrators real-time backup for simpler retrieval of deleted emails and files in Office 365.

The service is available now at $5 per user, per month.

Axia updates UC platform for mobile workers

Axia Technology Partners is rolling out the latest version of its UC platform, Kerauno, with new features that focus on mobility and API integration.

Users can access the updated UC platform from a smartphone, tablet, desktop, laptop or other Internet-connected device. Kerauno also offers expanded softphone client support.

The platform now supports REST-driven APIs that allow organizations to integrate their third-party and proprietary business applications. Other features include Active Directory support, desktop clients for Mac and PC, direct-inward-dialing fax and expanded device compatibility.

Over the course of the year, Axia will migrate existing customers from its older PBX platform, Axia Advantage, to Kerauno.

Next Steps

Cloud video services deliver enterprise-grade experience

The basics of Office 365 security

Organizations pushing for hosted IP telephony

Dig Deeper on Business Video Conferencing and Telepresence Technology

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