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Recap: StarLeaf room system offers Lync integration

In UC news, StarLeaf's latest video room system offers Lync integration, while CentralTouch announced a WebRTC platform to enable real-time communication in the contact center.

StarLeaf has announced a new video conferencing room system that offers Microsoft Lync integration and promises...

to seamlessly connect desktops to meeting rooms.

The room system, called StarLeaf GTm 5220, supports up to two screens and does not require additional hardware or network infrastructure to enable point-to-point calling, multiparty conferencing and ad hoc meetings. The system integrates with Microsoft Lync Server and Lync for Office 365.

StarLeaf CEO Mark Loney said StarLeaf's new offering meets the needs of Lync users who have struggled to equip meeting rooms.

"StarLeaf has cracked the code on how to provide full, native Lync capabilities while also delivering the audio and video features and quality that users expect in their conference rooms," said Andrew Davis, senior analyst and partner at Wainhouse Research.

CentralTouch offers WebRTC platform for contact centers

CentralTouch Technology unveiled its WebRTC-based UC contact center platform, CT WebRTC UC3, for small and midsize businesses. The platform is built on a SIP infrastructure and enables real-time, browser-based video and voice calls, email and chat.

In a statement, CentralTouch said the majority of contact center calls are preceded by a website visit. The platform was developed because customers were looking for easier ways to communicate with contact center agents by using the channels they are most comfortable with.

The platform leverages WebRTC to allow agents to switch communication channels during a call, offers click-to-call features and enables video streaming and image sharing. The platform was developed for contact centers with two to 200 agents and will be generally available in the third quarter of 2015.

Samsung to feature VidyoMobile on Galaxy S6

Vidyo announced at Mobile World Congress that its mobile video conferencing app, VidyoMobile, was selected to be featured on Samsung's recently announced Galaxy S6 smartphone. The app offers high-definition, multipoint video conferencing over Wi-Fi, 3G or 4G wireless networks.

The Samsung Galaxy S6 uses a quad high-definition (QHD) display, which has four times the resolution of 720p HD, and Vidyo will enable the first QHD video conferencing for mobile, according to a statement.

"VidyoMobile leverages the innovative features of the Galaxy S6 to bring the highest-quality video conferencing experience to users in the home, office or on the go," said Vidyo CEO Eran Westman.

Next Steps

Bringing WebRTC to the contact center

Mobile video drives UC demand

Dig Deeper on Unified Communications Integration and Interoperability

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We're an SMB, small contact center with 10 seats, and we're BIG fans of WebRTC. Curious to see how these kinds of integrations work out.
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