Week of 03 Mar 2014 VoIP vendors up their game to prevent toll fraud, security breaches (04 Mar 2014)
VoIP could introduce more opportunities for toll fraud, and enterprises should secure networks with SBC technology, network security best practices.
Week of 24 Feb 2014 Mitel contact center software boosts self-service, mobile management (26 Feb 2014)
Flagship Mitel Contact Center offering expanded to include new self-service options for callers, mobile management for call center supervisors.
Week of 17 Feb 2014 Google Hangouts for business: An enterprise-grade video option? (19 Feb 2014)
As Google pushes into the enterprise video market, its partnership with Vidyo makes Google Hangouts for business a viable option.
Week of 10 Feb 2014 UC federation primer: Merging UC tools for unfettered communications (12 Feb 2014)
This UC federation primer explores the definition and 'flavors' of UC federation, and what vendors and service providers offer federation services.
Week of 03 Feb 2014 Collaborative tools emerge for regulated industries, mobile workers (06 Feb 2014)
Niche, enterprise-class collaborative tools are emerging for highly regulated industries and users who don't sit at a desk all day.
Week of 27 Jan 2014 NextPlane offers UC federation between enterprise UC and Google (29 Jan 2014)
NextPlane offers a UC federation service to connect Google Hangouts users to disparate, enterprise UC platform users across IM and presence tools.
Week of 20 Jan 2014 WebRTC security: Could browser-based communications pose security threats? (22 Jan 2014)
Enterprises consider WebRTC security as the WebRTC standard nears completion, as well as how to protect their networks from new vulnerabilities.
Week of 13 Jan 2014 How one company replaced email with team collaboration software (16 Jan 2014)
Marketing firm Screenpush chooses Glip's conversation platform for integrated team collaboration and communication, eliminating the need for email.
After years of predictions, the enterprise transition from PBX systems to UC platforms is finally gaining speed as vendors phase out PBX support.
Week of 06 Jan 2014 VoIP and unified communications define the future (08 Jan 2014)
Chapter 6 of the book "VoIP and Unified Communications: Internet Telephony and the Future Voice Network" offers a history of VoIP and UC technologies.
Tim Banting, principal analyst for Current Analysis, weighs in on what collaboration technology trends enterprises can expect in 2014.
Week of 30 Dec 2013 Business video-conferencing market predictions for the New Year (02 Jan 2014)
Rich Costello, UC analyst for IDC, weighs in on what enterprises can expect from the business video-conferencing market in 2014.
Week of 23 Dec 2013 Cisco acquires Collaborate.com for cloud, mobile collaboration boost (23 Dec 2013)
Cisco has acquired Collaborate.com to boost its cloud and mobile collaboration product lines.
Week of 16 Dec 2013 Top 10 UC tech news highlights of 2013 (18 Dec 2013)
What big UC tech news articles did you miss in 2013? We highlight unified communications news stories in this top 10 countdown.
Irwin Lazar, vice president and service director for Nemertes Research Group, shares his predictions for the UC mobility space in 2014.
Are you deciding between Cisco and Lync UC platforms? This article compares features from each vendor and explains why the competition is so tough.
Week of 09 Dec 2013 What the digital phone service transition could mean to businesses (13 Dec 2013)
Greenlining Institute reports a digital phone service transition from the PSTN could result in a lack of reliability, affordability and 9-1-1 access.
Rob Arnold, industry analyst for Frost & Sullivan predicts deeper integration between social enterprise tools, UC and collaboration offerings in 2014.
Communications-enabled business process basics (09 Dec 2013)
Esna's Davide Petramala explains what you need to know about CEBP, the technologies involved and how it differs from UC.
Implementing CEBP in the enterprise (09 Dec 2013)
Esna's Davide Petramala explains how enterprises can discover the advantages of CEBP and determine what business processes could benefit from it.
Week of 02 Dec 2013 UCaaS Magic Quadrant sees increased relevance of systems integrators (05 Dec 2013)
Systems integrators bring customization expertise to the UCaaS market, which could help make UCaaS more attractive to larger businesses.
Week of 25 Nov 2013 Ubiquitous business video calling: Are we ready for our close-up? (27 Nov 2013)
Business video calls can save money for the enterprise, as well as improve work-life balance for users.
Learn how Microsoft Lync capabilities measure up to similar unified communications platforms in the marketplace.