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UNIFIED COMMUNICATIONS NETWORK AND SYSTEMS INTEGRATION from SearchUnifiedCommunications.com
Video product demos from VoiceCon Orlando 2008
ARTICLE - Microsoft, NEC and Mitel were happy to show off their new product offerings in these videos shot at this spring's VoiceCon 2008 in Orlando.
Open platforms are essential to the future of unified communications
ARTICLE - At VoiceCon Orlando 2008, keynote speakers stressed the importance of openness and interoperability of unified communications platforms.
Maturing Wi-Fi cellular convergence options push UC forward
ARTICLE - Dual-mode Wi-Fi/cellular phones can simplify communications by taking one gadget out of the equation and adding in extra mobility.
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UNIFIED COMMUNICATIONS IMPLEMENTATION AND MANAGEMENT from SearchUnifiedCommunications.com
Choosing a VoIP or UC course of study
EXPERT RESPONSE - Both unified communications (UC) and VoIP will be relevant in years to come.
What are the benefits to taking the Cisco 642-426 troubleshooting UC course and UCSE training?
EXPERT RESPONSE - Working around Cisco UC-related systems like CallManager and Unity does not require UCSE training, but Cisco's 642-426 troubleshooting UC course and exam may be well worth the time.
Consider IBM Lotus SameTime for UC, not just Microsoft OCS
TIP - For a successful unified communications (UC) deployment, enterprises should consider their options beyond the popular Microsoft OCS.
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UNIFIED COMMUNICATIONS PLATFORMS AND MODELS from SearchUnifiedCommunications.com
Siemens integrates new contact center application into its OpenScape UC platform
ARTICLE - Siemens has announced OpenScape Contact Center, an application that is fully integrated with its SIP-flavored, software-based OpenScape Unified Communications portfolio.
Cisco inks managed TelePresence deal with AT&T
ARTICLE - As Cisco reports brisk TelePresence sales, the company announces a managed service offering with AT&T.
Nortel offers SMBs open-source-based, SIP-flavored unified communications
ARTICLE - Nortel has launched SCS 500, a software-based unified communications platform based on SIPfoundry's SIP-flavored open source technology.
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UNIFIED COMMUNICATIONS ROI from SearchUnifiedCommunications.com
For enterprises, mobile unified communications is still about the basics
ARTICLE - For large enterprises, mobile communications is about getting fixed-mobile convergence right before moving on to advanced features.
Microsoft's partnership with Aspect sparks interest in converged contact centers
ARTICLE - Early promoters of converged contact centers claim the efficiencies lead to improved sales and happier customers, but the research results are less clear.
Achieving ROI with unified communications
INTEROP LAS VEGAS 2008 EXPERT PREVIEW - Don Van Doren, moderator and speaker at Interop Las Vegas 2008, answers UC management, ROI and interoperability questions.
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SIP AND UNIFIED COMMUNICATIONS STANDARDS from SearchUnifiedCommunications.com
Siemens integrates new contact center application into its OpenScape UC platform
ARTICLE - Siemens has announced OpenScape Contact Center, an application that is fully integrated with its SIP-flavored, software-based OpenScape Unified Communications portfolio.
SIP tutorial
LEARNING GUIDE - This comprehensive tutorial details the ins and outs of the Session Initiation Protocol (SIP), the VoIP and UC industries' signalling protocol of choice.
Nortel offers SMBs open-source-based, SIP-flavored unified communications
ARTICLE - Nortel has launched SCS 500, a software-based unified communications platform based on SIPfoundry's SIP-flavored open source technology.
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UNDERSTANDING UNIFIED COMMUNICATIONS from SearchUnifiedCommunications.com
Recession's effects on entry level communications salaries
EXPERT RESPONSE - Unlike MBAs, entry level communication engineer positions in UC and VoIP will not plummet in the face of recession.
Choosing a VoIP or UC course of study
EXPERT RESPONSE - Both unified communications (UC) and VoIP will be relevant in years to come.
What are the benefits to taking the Cisco 642-426 troubleshooting UC course and UCSE training?
EXPERT RESPONSE - Working around Cisco UC-related systems like CallManager and Unity does not require UCSE training, but Cisco's 642-426 troubleshooting UC course and exam may be well worth the time.
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IP TELEPHONY ROI from SearchUnifiedCommunications.com
Microsoft's partnership with Aspect sparks interest in converged contact centers
ARTICLE - Early promoters of converged contact centers claim the efficiencies lead to improved sales and happier customers, but the research results are less clear.
As cheaper option, IP telephony goes mainstream
ARTICLE - IP telephony is now mainstream, thanks to the savings it offers, according to new research. One small Texas city will cut its annual telecom costs by $90,000 by making the switch.
Are there vendors available who can provide entire solution including supply of gateways, gatekeepers, proxies, and IP phones?
EXPERT RESPONSE - Learn more about using an IP Centrex service as an Internet Telephony Service Provider (ITSP) in this expert answer.
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IP TELEPHONY from SearchUnifiedCommunications.com
Cisco Certified Voice Professional lab updates mimic live networks
ARTICLE - Cisco unveiled details of its CCVP certification refresh, which updates training courses and tests to fall in line with the latest Unified Communications Manager platform.
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IP TELEPHONY SYSTEMS from SearchUnifiedCommunications.com
Is there a difference between VoIP and IP telephony?
EXPERT RESPONSE - VoIP and IP telephony are two terms used sometimes interchangeably -- but are they really the same thing?
VoIP vendors focused on solving customer's networking issues.
EXPERT RESPONSE - VoIP vendors are focused on alleviating the issues of their consumers who need to integrate IP telephony systems with legacy systems.
Is VoIP just a business staple or is it primed for mainstream adoption?
EXPERT RESPONSE - VoIP will eventually replace existing PSTN systems, but the change will be gradual.
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VOIP IMPLEMENTATION from SearchUnifiedCommunications.com
For enterprises, mobile unified communications is still about the basics
ARTICLE - For large enterprises, mobile communications is about getting fixed-mobile convergence right before moving on to advanced features.
VoIP vendors focused on solving customer's networking issues.
EXPERT RESPONSE - VoIP vendors are focused on alleviating the issues of their consumers who need to integrate IP telephony systems with legacy systems.
Is VoIP just a business staple or is it primed for mainstream adoption?
EXPERT RESPONSE - VoIP will eventually replace existing PSTN systems, but the change will be gradual.
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VOIP SECURITY from SearchUnifiedCommunications.com
SIP tutorial
LEARNING GUIDE - This comprehensive tutorial details the ins and outs of the Session Initiation Protocol (SIP), the VoIP and UC industries' signalling protocol of choice.
Global Crossing -- IP Convergence: Beyond VoIP, beyond cost savings
BEST WEB LINK - Global Crossing experts and special guests post blogs and podcasts covering the IP telephony industry's latest news, offering honest and insightful commentary.
VoIP Watch
BEST WEB LINK - VoIP Watch is just as valuable for author Andy Abramson's insightful thoughts on the VoIP market as it is for the multitude of other blogs he regularly canvasses and recommends. Updated sometimes several times daily, VoIP ...
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