- June 27, 2016
RingCentral has integrated its UCaaS products with Google Apps Unlimited, adding features that could appeal to larger companies.
- June 21, 2016
The LinkedIn acquisition should help Microsoft's analytics and streaming video initiatives, according to industry experts. But questions remain over the privacy of LinkedIn users.
- June 20, 2016
Avaya plans to release in the fourth quarter software that can help contact centers provide better customer service on the web and on mobile devices.
- June 17, 2016
Analysts believe Microsoft will integrate UC features from Skype for Business into LinkedIn, opening up communications between users of the professional social network.
- June 14, 2016
Immersive, visual collaboration platforms connect remote workers with in-office staff and help team members visualize data. But these products come at a cost.
- June 09, 2016
This week in UC news, Unify unveils UC phones that integrate with its main collaboration platform, while BroadSoft acquires Intellinote to bring enterprise messaging to its UC services.
- June 03, 2016
Tech buyers face benefits and drawbacks if a New York-based private equity group outbids Mitel for the video conferencing company Polycom.
- May 27, 2016
The UC buyer could see new products and services emerge after Mitel's Polycom acquisition. Analysts envision cloud video services and mobile UC offerings.
- May 26, 2016
This week in UC news, Samsung has released a mobile UC platform for SMBs to support mobile workers, while Agora.io has launched a cloud-based telemedicine service.
- May 25, 2016
CPaaS vendor Twilio releases Notify, an add-on feature that allows businesses to customize the way they send notifications to customers.
- May 24, 2016
Panasonic released a beefed-up desk phone that includes messaging and video conferencing, indicating the vendor is preparing for SMBs to adopt more UC features over the next few years.
- May 18, 2016
The CPaaS market is expected to boom over the next four years, with more businesses looking for communications capabilities inside the apps their customers use.
- May 13, 2016
IHS has released its 2016 scorecard for the top UCaaS providers in the North American market, while Cisco and Redbooth unveil an integration with Spark rooms for task management.
- May 12, 2016
With Microsoft's Skype for Business voice posed as a serious option for the enterprise, businesses have to weigh the pros and cons of unplugging their traditional voice systems.
- May 10, 2016
Microsoft wins on price, but enterprises that have complex telephone systems will find benefits in Cisco's options for cloud communications.