- January 06, 2017
Unified communications industry analysts explore the trends that will affect organizations in 2017. Artificial intelligence, messaging and infrastructure are key areas to watch.
- December 22, 2016
Take a look at the news that affected the unified communications industry in 2016 -- from Microsoft's Skype for Business updates to Mitel's attempt to acquire Polycom.
- December 21, 2016
Mitel plans to sell its carrier-focused mobile business to concentrate on the UCC market and grow the Mitel UCaaS business.
- December 15, 2016
In UC news, Unify releases a version of its OpenScape platform that supports hybrid communications, while ShoreTel and StarLeaf partner for integrated video collaboration.
- December 08, 2016
ALE enters a crowded collaboration market with the release of its cloud-based Rainbow software. The collaboration service is seen as a critical addition to ALE's UC system.
- December 02, 2016
In UC news, Avaya updates its contact-center platform to support midsize companies, while join.me offers real-time collaboration integrations with apps like Slack and HipChat.
- December 01, 2016
SaaS integrations that connect UCaaS platforms with business-critical systems such as Salesforce can dramatically improve the efficiency of existing workflows in the enterprise.
- December 01, 2016
It's time for clouds to get social. SaaS-collaboration integrations can ease multicloud woes in the enterprise and may ultimately boost the bottom line.
- November 23, 2016
Microsoft is expanding beyond desktop video with partnerships that integrate room video conferencing hardware with Skype for Business. Logitech's SmartDock is the first available integration.
- November 21, 2016
In UC news, the UCaaS and hosted IP telephony market is surging, as organizations integrate communication tools. Meanwhile, Fuze introduces a webcasting service.
- November 11, 2016
In UC news, Cisco has announced new hybrid services to its collaboration platform, while BroadSoft has introduced a UCaaS platform for small and large businesses.
- November 04, 2016
Microsoft has unveiled its new team chat app, Microsoft Teams. The app is built into Office 365 and looks to compete with Slack, Cisco Spark and Unify Circuit.
- November 01, 2016
HipChat is offering through its marketplace an add-on for Amazon Alexa integration. The SoftServe voice bot is aimed at software development teams.
- October 28, 2016
In UC news, Genband and IBM partner to offer UCC software with cognitive intelligence capabilities, while CafeX offers an omnichannel contact center in Microsoft Dynamics.
- October 25, 2016
The new Equinox software client for the Avaya Aura Platform delivers UC services to mobile devices, desktops and the Chrome web browser.