- July 11, 2016
Gupshup has partnered with Cisco in building a chatbot app to help Cisco Live attendees get event information in Spark.
- July 11, 2016
The Polycom-Mitel merger is dead, as Polycom accepts a cash offer from Siris Capital Group. The new deal would make Polycom a private provider of video conferencing services.
- July 08, 2016
As Microsoft and Apple end support for multicast video, CDN services are stepping in to help organizations with their streaming video needs.
- July 01, 2016
Cisco and IBM have formed a collaboration partnership that will integrate four products. The partnership could make Cisco a stronger rival to Microsoft Office 365.
- June 29, 2016
In UC news, an industry report predicts slow growth in the video conferencing market, while a study finds SMBs are embracing cloud-based tools faster than larger enterprises.
- June 27, 2016
RingCentral has integrated its UCaaS products with Google Apps Unlimited, adding features that could appeal to larger companies.
- June 21, 2016
The LinkedIn acquisition should help Microsoft's analytics and streaming video initiatives, according to industry experts. But questions remain over the privacy of LinkedIn users.
- June 20, 2016
Avaya plans to release in the fourth quarter software that can help contact centers provide better customer service on the web and on mobile devices.
- June 17, 2016
Analysts believe Microsoft will integrate UC features from Skype for Business into LinkedIn, opening up communications between users of the professional social network.
- June 14, 2016
Immersive, visual collaboration platforms connect remote workers with in-office staff and help team members visualize data. But these products come at a cost.
- June 09, 2016
This week in UC news, Unify unveils UC phones that integrate with its main collaboration platform, while BroadSoft acquires Intellinote to bring enterprise messaging to its UC services.
- June 03, 2016
Tech buyers face benefits and drawbacks if a New York-based private equity group outbids Mitel for the video conferencing company Polycom.
- May 27, 2016
The UC buyer could see new products and services emerge after Mitel's Polycom acquisition. Analysts envision cloud video services and mobile UC offerings.
- May 26, 2016
This week in UC news, Samsung has released a mobile UC platform for SMBs to support mobile workers, while Agora.io has launched a cloud-based telemedicine service.
- May 25, 2016
CPaaS vendor Twilio releases Notify, an add-on feature that allows businesses to customize the way they send notifications to customers.