Mobile Unified Communications Applications
- March 14, 2018
The new Avaya Mobile Experience helps contact centers manage incoming calls from mobile phones. Analysts said the latest service could help reduce costs.
- February 02, 2018
The Apple Business Chat release comes as many businesses are rethinking the role of the contact center, which could turn the platform into a market disruptor.
- January 31, 2018
Smartphone push-to-talk apps are a viable option for enterprises because of the improved reliability of 4G and LTE networks. Their automation and integration tools could be key to future growth.
- August 22, 2017
The Cisco Spark app now includes better content protection and control. Enterprises also have the option of having an on-premises version of the Spark encryption key server.
- July 27, 2017
Comcast is providing integration between its cloud phone service, Business VoiceEdge, and Office 365. The extension lets users make phone calls from the Microsoft cloud-based applications.
- June 02, 2017
The latest Microsoft Skype messaging features bring needed improvements to the consumer app. But analysts say Skype for Business is unlikely to get the same attention this year.
- March 24, 2017
Vendors will exhibit their latest UC products at Enterprise Connect 2017, from collaboration tools for huddle rooms to apps that support enterprise mobility.
- March 23, 2017
A new report suggests enterprises should consider consolidating many of their collaboration capabilities, as communications platforms now offer more bells and whistles.
- February 28, 2017
By the end of the year, Cisco and Ericsson will release technology that lets service providers deliver Spark services over fixed or mobile networks.
- February 10, 2017
In UC news, a vendor survey finds organizations are ramping up adoption of UC cloud services, while enterprise mobile apps fail to live up to user expectations for ease of use.
- February 08, 2017
The newly released Vidyo PaaS, Vidyo.io, has won TechTarget's Network Innovation Award, for allowing developers to embed video conferencing capabilities into business apps.
- December 21, 2016
Mitel plans to sell its carrier-focused mobile business to concentrate on the UCC market and grow the Mitel UCaaS business.
- November 11, 2016
In UC news, Cisco has announced new hybrid services to its collaboration platform, while BroadSoft has introduced a UCaaS platform for small and large businesses.
- October 03, 2016
Crestron, Logitech and Polycom have introduced product support for Skype for Business meetings that make the UC service a better enterprise option.
- September 21, 2016
The new Apple iOS update removes many, but not all, of the limitations that have hindered the use of mobile UC apps on the iPhone.