Developing a UC Strategy
- August 15, 2017
Unified communications vendors Avaya and Alcatel-Lucent Enterprise stumble in the latest Gartner Magic Quadrant, as Cisco, Microsoft and Mitel extend their market lead.
- July 21, 2017
UC budgets are expected to rise in 2018 as organizations look to update aging voice infrastructure, promote user adoption and extend UC into contact centers.
- April 14, 2017
The addition of cloud telephony to Skype for Business and growing interest in hybrid deployments means organizations must ensure their networks can support new requirements.
- April 04, 2017
Communications APIs promise quick and easy deployments, but this new technology has its challenges. Three IT professionals share their API deployment experiences.
- March 29, 2017
Unified communications users shared their successes and setbacks, with vendor consolidation as a key theme in a panel discussion at Enterprise Connect 2017.
- March 28, 2017
Avaya UC customers are in limbo with the vendor in bankruptcy. Consultants at Enterprise Connect offer Avaya bankruptcy contingency plan steps to prepare for the worst.
- March 27, 2017
8x8 has launched ContactNow, a contact center service for small businesses and teams that offers contact center capabilities with a pay-as-you-go cost model.
- March 23, 2017
A new report suggests enterprises should consider consolidating many of their collaboration capabilities, as communications platforms now offer more bells and whistles.
- March 15, 2017
Streaming video services can reach vast audiences, provide meeting management, introduce employees to video capabilities and create a library of company knowledge.
- March 10, 2017
Historically, cloud technology has scared off large enterprises due to security concerns. Now, as cloud security improves, enterprise cloud migration is on the rise.
- March 10, 2017
Cloud-based unified communications and video conferencing adoption are seeing gradual increases, according to a new survey. Plus, Cisco and Microsoft still reign supreme.
- February 22, 2017
UC security is not a priority, according to a survey of IT professionals. But security should not be overlooked, as cloud UC creates new risks.
- January 20, 2017
Avaya has filed for Chapter 11 bankruptcy protection as it focuses on restructuring its $6 billion debt. Analysts anticipate a revamped emphasis on cloud-based Avaya services.
- January 19, 2017
Two factors are driving the hybrid deployment of unified communications: infrastructure needs and business value. But enterprises need to navigate certain deployment turbulence.
- January 06, 2017
Unified communications industry analysts explore the trends that will affect organizations in 2017. Artificial intelligence, messaging and infrastructure are key areas to watch.