Communication Integration with Enterprise Applications
- August 17, 2017
The Avaya bankruptcy has hurt the vendor's standing in the UC market. Reversing the harm depends on building strong sales, marketing and partner operations.
- July 28, 2017
Mitel expects the ShoreTel acquisition to double its cloud business and help accelerate customers' migration to hybrid UC services.
- July 27, 2017
Comcast is providing integration between its cloud phone service, Business VoiceEdge, and Office 365. The extension lets users make phone calls from the Microsoft cloud-based applications.
- July 20, 2017
Unify's OpenScape Cloud unified communications platform combines OpenScape Voice and Circuit in an attempt to rival UC products from Cisco, Mitel and Microsoft.
- June 22, 2017
Zoom is offering its cloud-based video conferencing service on Cisco hardware through its integration app, Zoom Connector. Zoom's service competes with Cisco WebEx.
- May 26, 2017
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools.
- April 26, 2017
In UC news, while filing a debt reorganization plan, Avaya looks to streamline API deployments for organizations. Plus, Edgewater Networks and Polycom partner on a UC service.
- April 18, 2017
In UC news, a report finds digital transformation initiatives are driving the UCC market, while CoreDial and VeloCloud partner to bring SD-WAN features to cloud UC services.
- April 04, 2017
Communications APIs promise quick and easy deployments, but this new technology has its challenges. Three IT professionals share their API deployment experiences.
- March 29, 2017
Unified communications users shared their successes and setbacks, with vendor consolidation as a key theme in a panel discussion at Enterprise Connect 2017.
- March 28, 2017
While hybrid deployments are the reality now, some unified communications vendors might disagree on the future of cloud communications and on-premises systems.
- March 27, 2017
Ahead of Enterprise Connect 2017, RingCentral unveils a slew of updates targeting collaborative communications, including a new user interface and chatbot technology.
- March 21, 2017
Slack, Cisco Spark, Microsoft Teams and other team collaboration apps are tweaking traditional UC systems. Plus, Amazon and Google enter the fray as potential players.
- March 21, 2017
The unified communications industry is undergoing changes. Track these latest trends in our comprehensive coverage of Enterprise Connect 2017.
- February 24, 2017
In UC news, Fuze integrates its cloud communications platform with customer service systems, and BroadSoft's quarterly revenue rises, but profits tumble.