Communication Integration with Enterprise Applications
- November 02, 2017
A voice-powered assistant will soon be available in the Cisco Spark app. Early next year, the company plans to offer the virtual helper to a limited number of customers.
- October 31, 2017
Application integrations are becoming almost mandatory offerings among many cloud-based communications providers, and RingCentral just unveiled a bunch of them.
- October 30, 2017
After finalizing a merger, Genband and Sonus will become Ribbon Communications. The combined company will focus on security and real-time communication tools.
- September 28, 2017
For years, workers have lived in Microsoft's Outlook email as a primary communications tool. But with the emergence of Microsoft Teams, it could replace Outlook.
- September 27, 2017
Zoom video meetings can now be streamed to Facebook Workplace. Zoom announced the integration this week, along with a new transcription service for video recordings.
- September 26, 2017
Microsoft demonstrated its virtual reality collaboration technology and mixed-reality workflow app, used by Ford, this week at Microsoft Ignite. Cisco invited customers to experiment with Cisco Spark in VR.
- August 17, 2017
The Avaya bankruptcy has hurt the vendor's standing in the UC market. Reversing the harm depends on building strong sales, marketing and partner operations.
- July 28, 2017
Mitel expects the ShoreTel acquisition to double its cloud business and help accelerate customers' migration to hybrid UC services.
- July 27, 2017
Comcast is providing integration between its cloud phone service, Business VoiceEdge, and Office 365. The extension lets users make phone calls from the Microsoft cloud-based applications.
- July 20, 2017
Unify's OpenScape Cloud unified communications platform combines OpenScape Voice and Circuit in an attempt to rival UC products from Cisco, Mitel and Microsoft.
- June 22, 2017
Zoom is offering its cloud-based video conferencing service on Cisco hardware through its integration app, Zoom Connector. Zoom's service competes with Cisco WebEx.
- May 26, 2017
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools.
- April 26, 2017
In UC news, while filing a debt reorganization plan, Avaya looks to streamline API deployments for organizations. Plus, Edgewater Networks and Polycom partner on a UC service.
- April 18, 2017
In UC news, a report finds digital transformation initiatives are driving the UCC market, while CoreDial and VeloCloud partner to bring SD-WAN features to cloud UC services.
- April 04, 2017
Communications APIs promise quick and easy deployments, but this new technology has its challenges. Three IT professionals share their API deployment experiences.