- March 29, 2017
A new ShoreTel team collaboration tool supports persistent, virtual chat workspaces for remote and mobile employees, jumping into that market offering flexible ad hoc workspaces.
- March 28, 2017
While hybrid deployments are the reality now, some unified communications vendors might disagree on the future of cloud communications and on-premises systems.
- March 27, 2017
Ahead of Enterprise Connect 2017, RingCentral unveils a slew of updates targeting collaborative communications, including a new user interface and chatbot technology.
- March 23, 2017
A new report suggests enterprises should consider consolidating many of their collaboration capabilities, as communications platforms now offer more bells and whistles.
- March 21, 2017
Slack, Cisco Spark, Microsoft Teams and other team collaboration apps are tweaking traditional UC systems. Plus, Amazon and Google enter the fray as potential players.
- March 21, 2017
The unified communications industry is undergoing changes. Track these latest trends in our comprehensive coverage of Enterprise Connect 2017.
- March 15, 2017
The latest Google Hangouts apps are a competitive team collaboration offering from a vendor with a spotty track record in enterprise technology.
- March 08, 2017
In UC news, West UC and Dolby partner to bring improved voice call quality to audio conferences, while a vendor survey reveals SMB cloud services buying habits.
- February 28, 2017
By the end of the year, Cisco and Ericsson will release technology that lets service providers deliver Spark services over fixed or mobile networks.
- February 24, 2017
In UC news, ShoreTel integrates its Connect platform with Google G Suite, while RingCentral Glip achieves HIPAA compliance for secure team chat in healthcare.
- February 15, 2017
Amazon Web Services has introduced Amazon Chime, a communications-as-a-service product that could become a strong rival to Cisco WebEx and Microsoft Skype for Business.
- February 14, 2017
The new Avaya Zang cloud-based UC services will compete with Cisco Spark and Microsoft Skype for Business. But getting customers may be difficult due to the Avaya bankruptcy.
- February 10, 2017
In UC news, a vendor survey finds organizations are ramping up adoption of UC cloud services, while enterprise mobile apps fail to live up to user expectations for ease of use.
- February 02, 2017
The new Slack Enterprise Grid has the technology basics for business. But winning large enterprise deals will require a better strategy against Microsoft.
- February 01, 2017
Team collaboration applications such as Slack and Unify Circuit can make life easier for enterprises. But for some organizations, the risk might not be worth the reward.