- February 15, 2017
Amazon Web Services has introduced Amazon Chime, a communications-as-a-service product that could become a strong rival to Cisco WebEx and Microsoft Skype for Business.
- February 14, 2017
The new Avaya Zang cloud-based UC services will compete with Cisco Spark and Microsoft Skype for Business. But getting customers may be difficult due to the Avaya bankruptcy.
- February 10, 2017
In UC news, a vendor survey finds organizations are ramping up adoption of UC cloud services, while enterprise mobile apps fail to live up to user expectations for ease of use.
- February 02, 2017
The new Slack Enterprise Grid has the technology basics for business. But winning large enterprise deals will require a better strategy against Microsoft.
- February 01, 2017
Team collaboration applications such as Slack and Unify Circuit can make life easier for enterprises. But for some organizations, the risk might not be worth the reward.
- January 24, 2017
Cisco is bringing the virtual world of its team collaboration app into the physical meeting room with the launch of the Spark Board interactive display screen.
- January 17, 2017
In UC news, collaboration software provider PGi is set to acquire cloud communications provider ReadyTalk; IHS Markit report names BroadSoft as UCaaS platform market share leader.
- January 13, 2017
Here's some advice for a Skype for Business deployment: Plan, plan, plan. Doing your homework upfront and allotting enough network capacity should alleviate headaches later.
- January 12, 2017
In UC news, Microsoft team collaboration tools garner more interest among organizations. Plus, email encryption services see increased demand to mitigate data breaches.
- January 10, 2017
Atlassian is acquiring Trello for $425 million. Trello's work management tools will become a part of Atlassian HipChat and Confluence.
- January 06, 2017
Unified communications industry analysts explore the trends that will affect organizations in 2017. Artificial intelligence, messaging and infrastructure are key areas to watch.
- December 22, 2016
Take a look at the news that affected the unified communications industry in 2016 -- from Microsoft's Skype for Business updates to Mitel's attempt to acquire Polycom.
- December 08, 2016
ALE enters a crowded collaboration market with the release of its cloud-based Rainbow software. The collaboration service is seen as a critical addition to ALE's UC system.
- December 02, 2016
In UC news, Avaya updates its contact-center platform to support midsize companies, while join.me offers real-time collaboration integrations with apps like Slack and HipChat.
- December 01, 2016
SaaS integrations that connect UCaaS platforms with business-critical systems such as Salesforce can dramatically improve the efficiency of existing workflows in the enterprise.