- December 14, 2017
UCaaS provider Dialpad is offering a free cloud telephony service that integrates with G Suite, while a new partner program offers Workplace by Facebook support.
- December 08, 2017
Amazon's enterprise virtual assistant connects Echo devices and voice commands to conference rooms and business applications as the service looks to ease meeting complexities.
- November 10, 2017
In UC news, business partnerships are in question after CenturyLink's merger with Level 3. Meanwhile, RingCentral announces third-quarter revenue.
- November 02, 2017
A voice-powered assistant will soon be available in the Cisco Spark app. Early next year, the company plans to offer the virtual helper to a limited number of customers.
- October 31, 2017
Application integrations are becoming almost mandatory offerings among many cloud-based communications providers, and RingCentral just unveiled a bunch of them.
- October 27, 2017
New Microsoft Teams features, ranging from telephony to advanced meeting tools, are coming down the pipeline, as Microsoft prepares for the migration from Skype for Business Online.
- October 26, 2017
After the BroadSoft acquisition, Cisco UCaaS will have overlapping products that will need sorting and services that could cause conflict with service providers.
- October 13, 2017
In UC news, Arkadin announces integrations with Cisco Spark and WebEx that support cloud-based telephony, while Box unveils machine learning tools to digitize and automate workflows.
- October 10, 2017
Symphony Communication Services says it's ready to compete with Cisco, Microsoft and Slack. Experts point to security as a strength of the Symphony collaboration platform.
- September 29, 2017
Microsoft opting to swap Skype for Business for Teams topped this week's collaboration news. But Facebook, IBM and Zoho also had noteworthy product developments.
- September 29, 2017
Microsoft Ignite yielded a slew of partnership announcements focusing on Skype for Business and Microsoft Teams integrations based on video support and interoperability.
- September 28, 2017
For years, workers have lived in Microsoft's Outlook email as a primary communications tool. But with the emergence of Microsoft Teams, it could replace Outlook.
- September 27, 2017
Microsoft Teams deployment will force enterprises to rethink how they want to restructure their current unified communications strategies. Executive buy-in will be crucial.
- September 26, 2017
Microsoft demonstrated its virtual reality collaboration technology and mixed-reality workflow app, used by Ford, this week at Microsoft Ignite. Cisco invited customers to experiment with Cisco Spark in VR.
- September 25, 2017
Over the next couple of years, Microsoft will gradually replace Skype for Business Online with Teams, which will become the communications client for Office 365.