- January 11, 2018
Samsung hopes to heat up the tepid digital whiteboard market, but the new Samsung Flip board will face tough competition from small vendors, as well as Cisco, Google and Microsoft.
- January 05, 2018
Several unified communications vendors rang in the new year with mergers and acquisitions, as Star2Star merges with Blueface and Polycom picks up Obihai Technology.
- December 29, 2017
With the help of cloud-based technology, video conference vendors can roll out more options for potential buyers, who now face a mounting array of use cases.
- December 22, 2017
Take a look at the top UC news stories that affected the industry in 2017 -- from the growth in the team collaboration market to vendor mergers and acquisitions.
- December 21, 2017
With the Avaya bankruptcy proceedings over, the company will need strong sales, marketing and customer service to win deals in a highly competitive market.
Sponsored by Palo Alto - Although threat intelligence platforms have been used for years by elite threat research teams at cybersecurity solutions vendors and consulting firms, they have only recently become commercially available as services. This article offers some advice on selecting a service that fits your enterprise, and specifies four features that you should seek out. See More
Sponsored by Palo Alto - In this article we explore a case study: How Unit 42, Palo Alto Network’s threat intelligence and research team, used the AutoFocus threat intelligence service to detect and analyze the Escelar banking Trojan. See More
Sponsored by Palo Alto - The is a new breed of threat intelligence services but how can enterprise security teams use these capabilities to detect and mitigate targeted threats? See More
Sponsored by Palo Alto - The focus of most cybersecurity organizations has shifted from mass attacks to unique threats that target specific industries, specific software applications or even specific enterprises. In the vast majority of cases, it takes too long to detect, analyze and mitigate these attacks. See More
- December 19, 2017
New Microsoft telephony tools put some pressure on Skype for Business users to switch to Teams. Meanwhile, Cisco Spark security gets a key certification.
- December 14, 2017
UCaaS provider Dialpad is offering a free cloud telephony service that integrates with G Suite, while a new partner program offers Workplace by Facebook support.
- December 08, 2017
Amazon's enterprise virtual assistant connects Echo devices and voice commands to conference rooms and business applications as the service looks to ease meeting complexities.
- November 30, 2017
In UC news, organizations are deploying third-party E911 services for additional call management capabilities, while Genesys announces a chatbot integration with Amazon.
- November 10, 2017
In UC news, business partnerships are in question after CenturyLink's merger with Level 3. Meanwhile, RingCentral announces third-quarter revenue.
- November 03, 2017
Bots, analytics and artificial intelligence tools are booming. Contact center AI, in particular, could enhance employee productivity and improve customer service.
- November 02, 2017
A voice-powered assistant will soon be available in the Cisco Spark app. Early next year, the company plans to offer the virtual helper to a limited number of customers.
- October 31, 2017
Application integrations are becoming almost mandatory offerings among many cloud-based communications providers, and RingCentral just unveiled a bunch of them.
- October 30, 2017
After finalizing a merger, Genband and Sonus will become Ribbon Communications. The combined company will focus on security and real-time communication tools.
- October 27, 2017
New Microsoft Teams features, ranging from telephony to advanced meeting tools, are coming down the pipeline, as Microsoft prepares for the migration from Skype for Business Online.