- July 21, 2017
UC budgets are expected to rise in 2018 as organizations look to update aging voice infrastructure, promote user adoption and extend UC into contact centers.
- July 20, 2017
Unify's OpenScape Cloud unified communications platform combines OpenScape Voice and Circuit in an attempt to rival UC products from Cisco, Mitel and Microsoft.
- July 14, 2017
Microsoft partnerships highlighted new products and services at its Inspire conference. Several partner companies had a keen focus on improving Skype for Business capabilities.
- June 30, 2017
In UC news, Avaya announces a platform that combines Oceana and Breeze for omnichannel customer engagement, while a credit union deploys Vidyo for video-banking services.
- June 28, 2017
Despite its name, Microsoft Stream currently does not offer live streaming. The enterprise video service, launched last week, also lacks API support and analytics tools.
- June 22, 2017
Zoom is offering its cloud-based video conferencing service on Cisco hardware through its integration app, Zoom Connector. Zoom's service competes with Cisco WebEx.
- June 14, 2017
A Polycom camera has won this month's Network Innovation Award. The EagleEye Director II enhances video meetings with picture-in-picture technology and data analytics.
- June 13, 2017
Analysts discuss IBM strengthening Connections by acquiring an intranet platform, Mitel's IoT and collaboration application, and the growing need for cloud-based security services.
- June 06, 2017
In UC news, Jive Communications and Cisco partner to bring cloud voice services to Cisco handsets, while Oblong expands its suite of immersive visual collaboration products.
- June 02, 2017
The latest Microsoft Skype messaging features bring needed improvements to the consumer app. But analysts say Skype for Business is unlikely to get the same attention this year.
- May 31, 2017
In UC news, two surveys find that IT pros are facing several collaboration challenges. Plus, Brightcove looks to extend its cloud video platform across the enterprise.
- May 26, 2017
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools.
- May 25, 2017
In UC news, 8x8 and RingCentral tie as leading UCaaS providers in an IHS Markit report, while RingCentral announces a new webinar service that supports up to 3,000 attendees.
- May 19, 2017
As it acquires Toshiba's unified communications assets, Mitel says it is keenly focused on the UCC market, expanding its customer base and moving organizations to the cloud.
- May 12, 2017
Cisco plans to build MindMeld artificial intelligence services into Spark. The AI maker also develops natural language interfaces for software and devices.