A Chicago-based produce distribution company rolled out a mobile UC solution that has improved employee productivity and customer satisfaction.
(CASE STUDY)
Videoconferencing delivers medical treatment:
Videoconferencing technology donated by Polycom allows a charity to deliver telemedicine to children in developing countries (ARTICLE)
Can I keep my PBX while migrating to VoIP?:
We've had our PBX for a few years, but it's not really showing any signs of wear and tear. We want to try VoIP, but are not sure if it's the right time or the right way to go. (EXPERT ANSWER)
SIP tutorial: This comprehensive tutorial details the ins and outs of the Session Initiation Protocol (SIP), the VoIP and UC industries' signalling protocol of choice. Video: Product demos from Microsoft, NEC and Mitel: Microsoft, NEC and Mitel were happy to show off their new product offerings in these videos shot at this spring's VoiceCon 2008 in ... Transitioning to unified communications with e-learning: The use of unified communications applications can be accelerated with e-learning systems.
WHAT'S NEW
SIP Tutorial Session Initiation Protocol (SIP) has become a strong force shaping the IP telephony and UC industries. This guide details the ins and outs of SIP, from basic architecture to advanced troubleshooting & security.
Social media challenges reside with users, not technology Strict network policing will not solve productivity problems stemming from excessive social media use, and the tactic could backfire. IT managers should embrace social media in ... (COLUMN)
IP telephony project: Caterpillar converting 100,000 phones
An IP telephony transition at Caterpillar is reducing costs, streamlining operations and boosting productivity. The construction equipment manufacturer will convert 100,000 phones. (ARTICLE)
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