Visual collaboration redefines enterprise communication

Visual collaboration redefines enterprise communication

by Zeus Kerravala, ZK Research

ZK Research

While unified communications technologies have helped organizations enhance worker productivity and connect remote employees, the technology has fallen short in many respects. The trouble with UC is that the technology is often not truly unified and fails to imitate a truly collaborative worker experience.

Enter visual collaboration technologies. Visual collaboration enables geographically-dispersed office workers, telecommuters, road warriors, business partners and customers to collaborate as naturally as they do in the same room. It goes beyond video conferencing with the ability to share, edit and control desktops, electronic documents, images and applications.

How does unified communication and collaboration need to evolve into a visual conversation? This report analyzes the nature of corporate workflows and explains which technologies fit the needs of a collaborative team.

Table of contents:

Business collaboration technology enters a new era

Even with all the real-time collaboration technology available today, enterprises still struggle to connect and communicate with remote employees in a meaningful way. Business collaboration technology must evolve. This section of the visual collaboration report outlines what a fluid workflow model should look like and how visual collaboration meets the needs of current corporate workflows.

Why UC&C technology falls short of business needs

Unified communication and collaboration (UC&C) technology has been beneficial to enterprises for many years and in many ways, but it needs to go one step further.

Visual conversations outpace traditional UC technologies

The siloed nature of traditional unified communications technologies has kept enterprises from being truly unified. With the integration of visual conversations, remote employees and disparate offices can collaborate effectively. This section explains how visual conversations are superior to current technologies in enabling collaborative workflows.

Assessing visual conversation technology features

Before you purchase a unified communication or visual conversation technology, you should assess the features that come with a vendor's solution. This list of features below will not only help you future proof and make your deployment built to last, but give your remote employees and offices a way to communicate in the most effective and naturally collaborative way.

Corporate collaboration plans should embrace visual conversations

Today's corporate collaboration plans should incorporate the unified communication and collaboration technology of the future: visual conversations. This section highlights the key takeaways and recommendations for CIOs and CTOs looking to create a competitive and collaborative enterprise.